Medical Assistant II

Sutter Health•San Francisco, CA

About The Position

The Medical Assistant II provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality care. The role helps maintain smooth patient and department workflows and assists the care team in implementing the medical plan of care. It uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. This position is in the Rheumatology and Infectious Diseases department.

Requirements

High school diploma or GED.
Completion of a course of study consistent with California Medical Board requirements for medical assistants, with diploma presented within 90 days, or completion of Sutter Health on-the-job medical assisting training equivalent to one year.
BLS (Basic Life Support) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency validated in basic medical assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including the ability to prioritize assignments, follow standardized operating procedures and scientific methods, achieve objectives, and meet deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks amid interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks that support the delivery of high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Perform duties under the direction of a clinician.
Take vital signs, prepare patients for examinations, and administer injections.