Medical Assistant II-Primary Care - Hazel Dell/Noblesville

IU Health • Noblesville, IN

2d • Onsite

About The Position

Indiana University Health is seeking a Medical Assistant II for an established, high-volume orthopedic clinic in Noblesville, Indiana. Under the supervision of the designated supervisor and assigned physician, this role performs direct patient care and clinical support in accordance with organizational standards. The Medical Assistant helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients are instructed about procedures and treatments, and medical orders and referrals are carried out accurately and promptly. The role also includes registration and scheduling, maintaining EHR files, and general front-office functions as needed. The Medical Assistant may precept current Medical Assistant team members or externs at leadership’s request.

The clinic serves approximately 130–200 patients daily and is supported by a collaborative team of 10 Medical Assistants. The work is consistently fast-paced and calls for strong organization, prioritization, teamwork, and a focus on patient care. The schedule is full-time, Monday through Friday, typically 7:30 a.m.–4:00 p.m. or 8:00 a.m.–5:00 p.m., with no weekend or holiday requirement.

Indiana University Health describes itself as Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members. The organization offers opportunities for learning and professional growth, including advanced clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

• Medical Assistant II certification is required.
• Previous Medical Assistant experience; the job description also states a requirement of 0–2 years of relevant experience.
• Completion of a hands-on clinical externship.
• Phlebotomy and laboratory draw experience.
• Current medical assisting certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), and/or AMCA (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty.
• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school. For the latter pathway, the diploma must be completed within 13 months of the start date.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies in accordance with current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet technical and physical standards.
• Strong attendance and reliability, teamwork, and communication skills.

Nice To Haves

• 1–2 or more years of Medical Assistant experience.
• Experience in a high-volume clinic setting.
• Strong multitasking and organizational abilities.
• Previous orthopedic or specialty clinic experience.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients and obtain vital signs.
• Support providers with clinical care needs.
• Perform phlebotomy and laboratory specimen collection and general laboratory work.
• Manage patient flow and help ensure ordered procedures and treatments are complete.
• Complete patient intake, documentation, and other clinical support tasks.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Collaborate with Medical Assistants, providers, and other teammates to support patient care and clinic operations.
• May precept current Medical Assistant team members or Medical Assistant externs at leadership’s request.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly financial incentives.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED