Medical Assistant II-Primary Care - Hazel Dell/Noblesville

Indiana University Health System•Noblesville, IN

1d•Onsite

About The Position

The Medical Assistant II supports direct patient care and clinical operations in an established, high-volume orthopedic clinic at 14645 Hazel Dell Rd, Noblesville, Indiana. The clinic serves approximately 130–200 patients daily and is supported by a collaborative team of 10 Medical Assistants. The role involves working with providers and teammates to maintain patient care and efficient clinic flow. Under the supervision of the designated supervisor and assigned physician, the Medical Assistant performs duties in accordance with organizational standards. Responsibilities include completing ordered procedures and treatments, supporting smooth patient flow, performing general laboratory work, instructing patients about procedures and treatments, and ensuring medical orders and referrals are completed accurately and promptly. The role also includes registration and scheduling, maintaining EHR files, and general front-office functions as needed. The Medical Assistant may precept current team members or Medical Assistant externs when requested by leadership. The schedule is full-time, Monday through Friday, typically 7:30 AM–4:00 PM or 8:00 AM–5:00 PM, with no weekend or holiday requirement. The clinic environment is consistently fast-paced and requires organization, prioritization, multitasking, teamwork, and reliable patient care. Within the first six months, the employee is expected to integrate into the team, independently support providers and clinic operations, manage patient flow, perform phlebotomy and clinical support confidently, and learn clinic workflows and provider preferences.

Requirements

Medical Assistant II certification is required.
Previous Medical Assistant experience is required; the formal position description specifies 0–2 years of relevant experience.
Completion of a hands-on clinical externship.
Phlebotomy and laboratory draw experience.
Current Medical Assistant certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers.
High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school. A high school diploma must be completed within 13 months from the start date.
For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current Clinical policy and Point of Care and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet technical and physical standards.
Strong attendance and reliability.
Strong teamwork and communication skills.

Nice To Haves

1–2+ years of Medical Assistant experience.
Experience working in a high-volume clinic setting.
Strong multitasking and organizational abilities.
Previous orthopedic or specialty clinic experience.
Knowledge of ICD-10 and CPT coding.
Other advanced life support certifications may be required depending on unit or department specialty and patient care policies.

Responsibilities

Room patients and obtain vital signs.
Support providers with clinical care needs.
Perform phlebotomy and collect laboratory specimens.
Manage patient flow throughout the clinic.
Complete patient intake, documentation, and other clinical support tasks.
Assure completeness of ordered procedures and treatments.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
Collaborate with Medical Assistants, providers, and other teammates to support patient care and clinic workflow.
May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.