Medical Assistant II- Mason Family Medicine

The Christ Hospital Health Network•OH, OH

99d

About The Position

Assists in examination and treatment of patients under the direction of a physician. This role involves maintaining patient flow, documenting patient information, preparing charts, managing medications, obtaining medical information, operating diagnostic equipment, and ensuring a safe and confidential work environment.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant program or previous Medical Assisting experience required.
Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required.
Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required.
Ability and willingness to travel to other physician offices as requested or needed.
BLS certification required.

Nice To Haves

Associate Degree and/or Certified/Registered MA preferred.
2 to 5 years MA or other relevant experience preferred.
Practice in different care settings (eg. Primary care, Specialty, EMT, etc.).
Complementary clinical skills such as phlebotomy, performing EKGs, stiches removal, splinting, etc. are highly preferred.
Certified/Registered MA preferred.

Responsibilities

Maintains patient flow during clinic hours.
Documents review of systems, measures vital signs, updates medical history, and reviews medications.
Correctly records patient information in the electronic medical record (EMR).
May assist in training of new employees.
Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing necessary medical records.
Accesses and navigates websites or calls outside facilities to obtain necessary information.
May act as Super User for Electronic Medical Record.
Refills medications and pre-authorizes medications, communicating with patients, pharmacies, or insurance companies as needed.
Maintains recording of patient samples and other medications and disposes of expired medications.
Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms.
Orders medical supplies as needed.
Completes patient assistance paperwork/requests as needed.
Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures.
Returns calls as needed.
Responds to MyChart as needed.
Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system.
May coordinate/oversee work queues in office.
Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed.
Performs other clinical duties such as phlebotomy and cast removal as assigned.
Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
Maintains patient confidence and protect operations by keeping patient care information confidential.
Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
Demonstrates comprehension and support of quality measures and patient experience.