Medical Assistant II

Ann & Robert H. Lurie Children's Hospital of Chicago•Northbrook, IL
•Onsite

About The Position

The Medical Assistant is responsible for daily clinical work in the outpatient or primary care setting, following the Ambulatory Medical Assistant Scope of Practice. The role assists physicians and other staff under the direction of a Registered Nurse, Advanced Practice Nurse, and/or Physician. The position is located at the Outpatient Center in Northbrook. Depending on the location, the Medical Assistant may perform phlebotomy and specimen processing; administer injections, skin testing, topical medications, eye drops, and nasal spray; and perform ECGs, place Holter monitors, or download telemetry data. The Medical Assistant helps maintain clinic flow, responds appropriately to emergencies, documents information in the Electronic Medical Record, assists with basic scheduling and check-in/check-out tasks, and obtains measurements, patient history, and other intake information. The role also includes maintaining clinic supplies and, where applicable, following disinfection, sterilization, and high-level disinfection protocols and directing scope cleaning. Required training includes Healthcare Provider CPR.

Requirements

  • High school diploma or GED.
  • Successful completion of a formal Medical Assistant program.
  • Three or more years of relevant clinical experience.
  • Basic Life Support certification from the American Heart Association.
  • Excellent communication and listening skills.
  • Interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing staff, allied health personnel, and medical center personnel.

Nice To Haves

  • Certified Medical Assistant (CMA) credential from AAMA or Registered Medical Assistant (RMA) credential; preferred but not required.
  • Some college.

Responsibilities

  • Perform phlebotomy and specimen processing as directed by a delegating provider, depending on location.
  • Administer medications and treatments including intramuscular and subcutaneous injections, intradermal skin testing, topical medications, ophthalmic drops, and nasal spray.
  • Perform ECGs, place Holter monitors, and download telemetry data as applicable to the location; manage the ECG and Holter program for a specific location when assigned.
  • Work with other staff to maximize clinic flow.
  • Intervene appropriately in emergency situations.
  • Document data and changes in the Electronic Medical Record.
  • Provide assistance or backup for administrative tasks, including scheduling patient visits and basic check-in/check-out activities.
  • Obtain measurements, patient history, and other intake information.
  • Stock and maintain the clinic area and order supplies as needed.
  • Demonstrate knowledge and competency in applicable chemical disinfection, high-level disinfection, and sterilization protocols.
  • Direct high-level disinfection scope cleaning according to defined processes when applicable.
  • Complete required trainings and education, including Healthcare Provider CPR.
  • Perform other job functions as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability insurance.
  • Employer contribution toward a Health Savings Account.
  • Flexible Spending Accounts.
  • Paid Time Off (PTO), paid holidays, and paid parental leave.
  • 403(b) retirement plan with a 5% employer match.
  • Voluntary supplemental life, AD&D, and disability coverage.
  • Critical illness, accident, and hospital indemnity coverage.
  • Tuition assistance.
  • Student loan servicing and support.
  • Adoption benefits.
  • Backup childcare and eldercare.
  • Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
  • Discounts on services at Lurie Children’s facilities.
  • Discount purchasing program.
  • Potential differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.
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