About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The role works under the clinical supervision of the provider for patient care activities and under the general direction of the designated manager or supervisor. The position is onsite at UNC Medical Center’s ObGyn Panther Creek organization unit in Cary, North Carolina, and offers a $7,500 commitment incentive. The position includes patient intake and rooming, assistance with examinations and procedures, specimen collection and phlebotomy, medication administration, and provider-directed testing. It also supports patient education and follow-up, maintains clinical rooms and instruments, and helps with registration, scheduling, referrals, telephone calls, and in-basket tasks. Certified Medical Assistant II duties may additionally include precepting and training other medical assistants, preventive health support, clinic quality or safety responsibilities, and supply ordering.

Requirements

  • Certification as a Medical Assistant from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), or NCCT (NCMA).
  • Basic Life Support certification from the American Heart Association or American Red Cross.
  • At least one year of full-time experience as a Certified Medical Assistant.
  • Demonstrate the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES is strongly preferred but not required.

Responsibilities

  • Perform rooming and intake, collecting vital signs, height, weight, and information related to the patient’s reason for visit.
  • Collect patient and family data, including medical and social history.
  • Review the patient’s current medication list, allergies, and preferred pharmacy.
  • Assist the provider during treatments, examinations, and procedures as directed.
  • Collect specimens and perform phlebotomy.
  • Administer medications under the direction of a provider.
  • Perform tests such as EKGs and eye exams under the direction of a provider.
  • Review the patient record to determine whether routine health screenings are needed.
  • Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials available and ready for use.
  • Provide after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepare, clean, stock, and maintain exam and treatment rooms.
  • Clean and sterilize instruments.
  • Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answer clinic telephone calls and assist with the in-basket under the direction of a provider or nurse.
  • Assist in emergency situations as directed by a provider or nurse.
  • Precept new medical assistant or credentialed medical assistant hires and medical assistant externs, as applicable to the Certified Medical Assistant II role.
  • Train other medical assistants in clinic procedures, as applicable to the Certified Medical Assistant II role.
  • Assist the physician with maintaining preventive health measures for a patient panel, as applicable to the Certified Medical Assistant II role.
  • Perform a clinic-based quality or safety role, such as clinic safety coordinator, maintaining an immunization or medication registry, or conducting required audits, as applicable to the Certified Medical Assistant II role.
  • Manage clinic supply ordering, as applicable to the Certified Medical Assistant II role.

Benefits

  • $7,500 commitment incentive
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