Medical Assistant I - Atrium Health LC GYN Morehead FT

Advocate Health•Charlotte, NC
•$22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining the training and competency required for the area of specialty. The role supports the Gynecology clinic by completing patient rooming and visit tasks, assisting with or performing ordered procedures, carrying out laboratory and point-of-care testing duties, and administering medications and vaccines safely. The Medical Assistant also supports clinic operations through tasks such as medication refills, insurance authorizations, patient messaging, appointment scheduling, referrals, and ordering supplies. The role requires effective communication and teamwork, appropriate escalation, and maintaining clean, stocked, and properly functioning work areas and equipment. The incumbent must provide age-appropriate care based on patients’ developmental needs and departmental policies and procedures. This is a full-time position working 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. The listed pay range is $21.85–$32.80.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant program, qualifying structured clinical military training, or EMT qualification for the Greater Charlotte and Wake Forest requirements; applicable division-specific alternatives include an approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association BLS certification is required for Greater Charlotte and Wake Forest; for IL/WI and Floyd & Navicent, BLS for Healthcare Providers issued by the AHA must be obtained within 45 days unless the department leader determines it is not required.
  • Successful completion of Atrium Health’s competency assessment where specified.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when indicated for patient lifts over 35 pounds or when the patient cannot assist, when a team member is available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
  • No prior experience required.

Nice To Haves

  • Recognized Medical Assistant certification from an organization listed for Wake Forest: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification within one year may be required in select areas.

Responsibilities

  • Follow the Medical Assistant scope of practice, clinic policies and procedures, and specialty-specific training and competency requirements when providing patient care.
  • Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with applicable standards and orders.
  • Administer medications and vaccines safely using the rights of medication administration.
  • Perform clinic support duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
  • Cross-train and perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, collaborate with the team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are functional and areas are stocked.
  • Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.
  • Operate equipment necessary to perform the job and perform other related duties as required.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, possible premium pay, incentive pay for select positions, and opportunity for annual performance-based increases.
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