Medical Assistant I-Float - Lexington CHC

Clinica Sierra Vista•Delano, CA

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I-Float to perform routine patient care and technical and supportive functions in a medical clinic, within the scope of practice described by the State of California Board. The role floats across front-office, back-office, intake, and medical-record processes and supports reception and Medical Assistant functions. Training includes the organization’s culture and mission, practice management system, customer-service expectations, payer sources, programs, and quality initiatives. The Medical Assistant I-Float follows standard work procedures, troubleshoots issues, helps resolve patient concerns, and supports efficient patient scheduling and check-in/check-out, including collections and deposits. The role helps ensure compliance with applicable quality guidelines and requirements, maintains medical-record integrity, assists patients with financial questions, works with nursing staff, and helps maintain supplies. Clinica Sierra Vista emphasizes patient-first care and an inclusive workplace.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant program.
Current Basic Life Support (BLS) card issued through the American Heart Association, which must be maintained.
California driver's license and valid auto insurance, which must be maintained.

Nice To Haves

Associate's degree in a business-related field.

Responsibilities

Maintain proficiency in receptionist and Medical Assistant duties and responsibilities.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient scheduling to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and other quality-improvement guidelines and requirements.
Promote excellent patient experience, customer service, and quality outcomes.
Cover reception and assist patients with financial questions.
Maintain the integrity and standardization of medical records, including retention, protection, retrieval, transfer, and disposal according to applicable policies and guidelines.
Work closely with Registered Nurses and Licensed Vocational Nurses, when applicable.
Maintain an efficient system for ordering forms, office supplies, and medical supplies as designated.
Handle a high volume of patients and internal and external customers, including frequent changes, delays, and unexpected events.