Medical Assistant I-Float - Lexington CHC

Clinica Sierra Vista•Delano, CA

1d•$25 - $29

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I-Float to perform routine patient care and technical and supportive functions in a medical clinic, within the scope of practice described by the State of California Board. The role requires working knowledge of front-office, back-office, intake, and medical-record processes, and the ability to cover both reception and Medical Assistant duties across health center needs. The Medical Assistant I-Float follows standard work procedures, helps resolve patient issues, supports patient access and scheduling, and monitors check-in/check-out functions, including collections and deposits. The role also supports compliance with applicable quality and regulatory requirements and helps ensure excellent patient experience and quality outcomes. The position works closely with Registered Nurses and Licensed Vocational Nurses, when applicable, and maintains an efficient system for ordering designated forms and supplies.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant Program.
Current Basic Life Support (BLS) card issued through the American Heart Association, maintained throughout employment.
California driver’s license and valid auto insurance.

Nice To Haves

Associate’s degree in a business-related field.

Responsibilities

Maintain proficiency in receptionist and Medical Assistant duties and responsibilities.
Participate in training on the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient scheduling to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and quality-improvement guidelines and requirements.
Promote excellent patient experience and customer service and support quality outcomes.
Cover reception and assist patients with financial questions as needed.
Ensure medical records are retained, protected, retrieved, transferred, and disposed of according to policies and applicable local, state, and federal guidelines.
Work closely with Registered Nurses and Licensed Vocational Nurses, when applicable.
Maintain an efficient system for ordering designated forms, office supplies, and medical supplies.
Work effectively with high volumes of patients and internal and external customers, and adapt to frequent changes, delays, or unexpected events.