Medical Assistant I-Float - McFarland CHC

Clinica Sierra Vista•McFarland, CA

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I-Float to perform routine patient care and technical and supportive functions in a medical clinic, within the scope of practice described by the State of California Board. The role requires working knowledge of front-office, back-office, intake, and medical-record processes, and may include covering reception and assisting patients with financial questions. The Medical Assistant I-Float works closely with Registered Nurses and Licensed Vocational Nurses, when applicable, and helps maintain efficient clinic operations and quality outcomes.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant program.
Current Basic Life Support (BLS) card issued through the American Heart Association, maintained throughout employment.
California driver’s license and valid auto insurance.
Ability to work with high volumes of patients and internal and external customers and to manage frequent changes, delays, or unexpected events.

Nice To Haves

Associate’s degree in a business-related field.

Responsibilities

Maintain proficiency in receptionist and Medical Assistant duties and responsibilities.
Participate in training on Clinica Sierra Vista’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient scheduling to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and quality-improvement guidelines and requirements.
Promote excellent patient experiences and customer service and support quality outcomes.
Cover reception and assist patients with financial questions as needed.
Maintain the integrity and standardization of medical records, ensuring records are retained, protected, retrieved, transferred, and disposed of according to applicable policies and local, state, and federal guidelines.
Work closely with Registered Nurses and Licensed Vocational Nurses, if applicable.
Maintain an efficient system for ordering forms, office supplies, and medical supplies as designated.
Work with high volumes of patients and internal and external customers, adapting to frequent changes, delays, or unexpected events.