Medical Assistant I

Community Health Center of Southeast Kansas Inc•Independence, KS

About The Position

This position is part of the clinical team and is responsible for initial patient interactions, including escorting patients, taking vital signs, preparing and cleaning exam rooms, and moving patients through the clinic efficiently. The Medical Assistant communicates with patients, employees, and others to provide or explain information. Duties are performed in keeping with Community Health Center of Southeast Kansas’s core values of dignity and stewardship. The role supports providers in patient care, performs routine point-of-care testing, maintains patient and medication information in the electronic health record, and helps maintain clinic operations and supplies. Employees must comply with CHC/SEK policies and procedures and may be assigned other duties. For employees working in Long Term Care, duties also include registration, insurance collection, entry and verification, and scanning documents in the electronic medical record. The work involves frequent standing, walking, and sitting; regular use of hands and arms; and occasional lifting or moving of up to 10 pounds. The work environment has a usually moderate noise level. Hazardous-material inventory and Safety Data Sheets are available, personal protective equipment is worn as needed, and employees may be exposed to patients or members of the public with communicable diseases.

Requirements

High school diploma or equivalent.
Successfully pass annual competency.
Computer literacy, especially with Microsoft Office products, and ability to use the Internet.
Ability to handle emergency situations calmly and effectively.
Ability to maintain good interpersonal relationships with coworkers and other members of the healthcare team and organization.
Communicate through appropriate channels and use the proper chain of command for patient complaints.
Demonstrate social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.
Demonstrate knowledge of the rationale for appropriate patient care.
Provide customer service in accordance with the organization’s mission; be courteous and respectful with patients and family members.
Maintain patient confidentiality in accordance with organizational policy and procedure and HIPAA requirements.

Nice To Haves

Experience in a clinic or healthcare setting is preferred.

Responsibilities

Interview patients; measure vital signs, including pulse, temperature, blood pressure, weight, and height; update medication lists and allergies; and enter information in the electronic health record.
Prepare treatment rooms for patient examinations, keep rooms clean, and dispose of room trash.
Monitor the scheduling system to maintain consistent patient flow.
Perform routine point-of-care testing.
Clean and sterilize instruments and inventory medical supplies and materials.
Transport specimens, equipment, or supplies using appropriate and safe techniques.
Support providers in patient care.
Provide diagnosis-appropriate education as directed by a nurse or provider.
For employees working in Long Term Care, perform registration and insurance-related collection, entry, and verification, and scan documents into the electronic medical record.
Perform duties, services, and documentation in compliance with CHC/SEK policies and procedures.
Perform other duties as assigned.