Medical Assistant I

Rancho Health MSO, Inc•Menifee, CA

8d•$23 - $25

About The Position

Medical Assistants support patients by providing information, services, and assistance across clinical and administrative work. Duties include helping physicians with patient care and handling clerical, environmental, and organizational tasks. They help secure medical records, maintain medical supplies and inventory, and perform preventive maintenance to keep equipment functioning properly. Medical Assistants are required to float to different sites as needed. They may also be assigned other job-related tasks by leadership.

Requirements

High school diploma or equivalent (GED).
Medical Assistant diploma or certificate of completion from a medical assistant training program.
Knowledge of medical terminology.
Understanding of organizational principles and practices, planning, records management, and general administration.
Dependability, adaptability, and confidentiality.
Must pass all items on Rancho’s Medical Assistant checklist.
Must pass Rancho’s administered vaccine quiz.
Knowledge of accepted procedures for disposing of used supplies.
Ability to communicate effectively and congenially with patients and staff in person, by email, and over the phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to observe patients’ general physical condition and detect signs of abnormalities.
Ability to record observations and notes completely, accurately, legibly, and concisely.
Computer skills necessary to navigate the company’s electronic medical record system.
Ability to accept supervision and feedback.

Nice To Haves

Current Basic Life Support (BLS) or CPR certification.
Experience working in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics.
Bilingual Spanish.

Responsibilities

Reschedule patients when providers call out.
Room patients and ensure their comfort and readiness for exams.
Perform pre-visit planning and prepare charts.
Assist with clinical procedures as directed by healthcare providers.
Perform quality control checks on equipment and processes.
Use and maintain the autoclave to sterilize instruments.
Stock and restock exam rooms and medical supplies.
Manage inventory of medical supplies and equipment.
Execute standing orders and protocols as needed.
Support triage processes and address patient needs and concerns appropriately.
Assist with patient forms and ensure accurate, timely completion and routing.
Perform check-out duties, including scheduling follow-ups and providing necessary documentation.
Act as clinical support on days not working one-to-one with a provider.
Schedule patient appointments and manage rescheduling.
Process medication refill requests according to established protocols.
Handle prior authorizations for medications or procedures.
Manage the inbox and respond to messages and tasks in a timely manner.
Answer patient calls and provide requested assistance and information.
Conduct outreach to patients on assigned lists, such as preventive care reminders.
Scan documents into the electronic medical record system.
Handle the fax inbox and process documents accurately and promptly.
Perform other duties or tasks assigned by leadership.