Medical Assistant I

Pediatric Associates Family of Companies•Cranberry, PA

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, handling clinical and administrative functions to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. The role is patient-facing and includes direct patient care. Work may rotate between the office and remote/telework, and travel to other office locations may be required, with reimbursement according to company policy. Designated float staff may work at multiple assigned office locations.

Requirements

High school diploma or equivalent required.
Medical Assistant diploma/certification required, or a minimum of 3 years of Medical Assistant experience in lieu of the diploma/certification requirement.
Active BLS certification required.
Valid driver’s license required upon hire and throughout employment.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking ability, including in emergency situations.
Proficiency with electronic health recordkeeping systems.
Ability to meet the stated physical requirements, including lifting or carrying 20 pounds or less and pushing or pulling 41–200 pounds.
Ability to meet vision, hearing, and touch requirements and wear personal protective equipment.

Nice To Haves

At least 1 year of Medical Assistant experience with an MA diploma/certification in a healthcare setting is preferred.
Experience may be commensurate with education.
For medical foreign doctors: a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

Responsibilities

Welcome and room patients; prepare exam rooms and ensure cleanliness, infection control, and appropriate supplies.
Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
Collect and document patient history, medications, allergies, and chief complaint in the EMR.
Prepare patients for examinations and assist clinicians during routine procedures.
Perform basic vision, hearing, and developmental screenings.
Administer vaccines and medications using established protocols and buddy-check processes.
Collect and appropriately process routine lab specimens, including capillary blood, urine, and throat and nasal swabs.
Perform point-of-care testing and operate equipment such as EKG and spirometry devices.
Provide basic first aid and wound care as directed.
Reconcile medications and vaccines in the EMR and state registry.
Maintain accurate patient records and organize and scan documentation.
Provide patient education using approved materials.
Ensure compliance with proper vaccine handling and storage requirements.
Assist with scheduling, referrals, and routine forms.
Respond to patient messages and escalate concerns appropriately.
Observe and report changes in patient condition to the clinician.
Maintain a safe, clean clinical environment.
Follow HIPAA, safety, infection control, and organizational information security policies; protect sensitive information, including ePHI and PHI, in accordance with organizational policy and applicable regulations.
Support team workflow and assist colleagues as needed.
Perform other duties as assigned.