Medical Assistant I

83bd4d42-7a19-4820-bb39-cd2a483a433c•New Port Richey, FL

3d•Onsite

About The Position

The Medical Assistant I provides quality patient care in a team-based environment and assists with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support to deliver a high-quality patient experience and care. The position supports Family Medicine and float coverage across specialties at the New Port Richey, Florida location, including travel to various health centers as needed. The Medical Assistant I performs patient-flow, clerical, laboratory, rooming, medication-management, and procedural duties within their education and competencies. The employee must follow PCHG policies and procedures, maintain confidentiality and HIPAA compliance, support colleagues and patients, and contribute to the organization’s mission and quality improvement efforts. This position requires a Level 2 background screening through the Florida AHCA Care Provider Background Screening Clearinghouse.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient-care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills and perform repetitive tasks.
Professional relationship and positive attitude with coworkers, patients, the organization, and the public; high professional work ethics.
Enthusiasm toward the organization’s work, mission, and vision.
Exceptional customer-service skills, including empathy and compassion toward a diverse patient population.
Effective verbal and written communication with multiple organizational levels; excellent grammar, spelling, and interpersonal skills.
Honesty and ethical conduct, including maintaining confidentiality and upholding Premier Community HealthCare’s values.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally; sit for long periods; and work with direct exposure to a computer screen.
Ability to travel to various health centers for coverage and support.
Ability to work with possible exposure to contagious or infectious diseases.
Successful completion of the required Level 2 background screening through the Florida AHCA Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting is preferred.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and support high patient satisfaction.
Perform clerical tasks, including sending and receiving medical records, obtaining authorizations and laboratory, X-ray, hospital, and specialist reports, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Perform medication-management duties, including medication administration, completing logbooks, and managing medication storage.
Perform procedures such as EKGs, spot vision testing, and OAE testing, as appropriate to training and competency.
Follow PCHG policies and procedures and represent the organization’s mission through behavior, language, and actions.
Know clinic peers and available resources, and contact clinical leadership, risk and compliance leadership, or the training department as needed.
Perform only duties for which educational preparation and competencies have been established.
Obtain required competencies and pursue additional competencies, such as laboratory draws, vaccine administration, and protocol-based medication refills; provide coverage across multiple departments as competencies allow.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Inform other care team members of situations that disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier’s mission.
Address patient-care needs and uphold Premier Community HealthCare’s core values to provide a high-quality patient experience.
Work toward department goals and support Quality Improvement and Quality Assurance (QI/QA).
Travel to various health centers to provide coverage and support.
Complete and maintain Epic certification, annual compliance training, and annual skills competencies.
Perform other duties as assigned.