Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL

About The Position

The Medical Assistant I provides quality patient care in a team-based environment and assists with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support to deliver a high-quality patient experience. This position is assigned to Family Medicine and float coverage across specialties in New Port Richey, Florida. Duties may include facilitating patient visits; handling medical records, authorizations, reports, forms, and requisitions; collecting and preparing laboratory specimens; recording patient histories and vital signs; maintaining exam rooms and reusable instruments; managing medications; and performing procedures such as EKGs, spot vision tests, and OAE tests. The employee must work within their education and competencies, maintain confidentiality and HIPAA compliance, and follow PCHG policies and procedures. Travel to various health centers is required to provide coverage and support. The position requires a high school diploma or GED, graduation from an accredited Medical Assisting program in Florida, and current Basic Life Support (BLS) certification. One year of experience in a medical clinic setting is preferred. The employee must obtain and maintain Epic certification, annual compliance training, and annual skills competencies. A Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) is required.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills and perform repetitive tasks.
Professional, positive, and ethical conduct with coworkers, patients, the organization, and the public.
Exceptional customer service skills, with empathy and compassion for a diverse patient population.
Effective verbal and written communication skills across organizational levels.
Strong grammar, spelling, and interpersonal skills.
Ability to maintain confidentiality and uphold organizational values.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
Ability to sit for long periods.
Ability to travel to various health centers for coverage and support.
Ability to work with direct exposure to a computer screen and potential exposure to contagious or infectious diseases.
Pass the required Level 2 background screening through the Florida AHCA Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and support high patient satisfaction.
Perform clerical duties, including sending and receiving medical records, obtaining authorizations and reports, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, and maintaining exam rooms and reusable instruments.
Support medication management, including medication administration, logbooks, and medication storage.
Perform procedures such as EKGs, spot vision tests, and OAE tests.
Follow PCHG policies and procedures and represent the organization's mission through behavior, language, and actions.
Know clinic peers and available resources, and seek support from clinical leadership, risk and compliance, or the training department as needed.
Perform only functions for which educational preparation and competencies have been obtained, and work toward additional competencies such as lab draws, vaccine administration, and protocol-based medication refills.
Provide appropriate coverage across multiple departments as competencies allow.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Keep care team members informed when situations disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier's mission.
Support patient care needs, PCHG core values, department goals, and Quality Improvement/Quality Assurance efforts.
Complete other duties as assigned.