Medical Assistant I Lexington ENT

Advocate Health • Lexington, NC

10d • $22 - $33 • Onsite

About The Position

The Medical Assistant I works in Lexington Otolaryngology/ENT, a team-based outpatient clinic serving adult and pediatric patients with ear, nose, and throat needs. The role supports high-quality, patient-centered care and collaborates with clinicians and other members of the healthcare team to maintain smooth clinic operations.

The Medical Assistant prepares and rooms patients, gathers and documents pertinent health information, performs laboratory procedures, assists with clinical procedures, and administers routine medications under provider orders or approved protocols. The position also follows through on procedure and test requests, appointments, and referrals; communicates with patients and the care team; and may perform additional clinical support tasks within demonstrated competencies and scope of practice. The employee must provide care appropriate to patients’ age-specific needs and follow departmental policies and procedures.

This is a full-time position working 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. The listed pay range is $21.85–$32.80.

Requirements

• Current Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association is required.
• Current Medical Assistant certification from one of the listed organizations is required: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
• Graduation from an accredited Medical Assistant program is required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
• Customer-service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

• One year of experience is preferred.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, such as chief complaints, allergies, and medications.
• Monitor and complete Clinical Integration and Quality Improvement measures, notifying the clinician of opportunities within the Medical Assistant’s scope.
• Perform laboratory procedures, including strep tests, wound cultures, and specimen collection, using aseptic technique and standard infection-control precautions.
• Assist physicians and Advanced Practice Professionals with procedures, which may include allergy scratch testing, EMG, cautery, and other specialty procedures.
• Administer routine medications under physician or APP orders or approved standing orders and protocols.
• Follow through on procedure and test requests, approved care algorithms, new appointment times, and referrals to other facilities or services.
• Refer questions to Registered Nurses and physicians or APCs according to scope-of-practice guidelines and relay information to patients as directed.
• Communicate with the physician or APP and other healthcare team members to support smooth clinic flow, adjusting as needed, and provide patients with accurate, timely information.
• Perform additional basic or advanced clinical support tasks within specialty-specific competencies and under clinical supervision, such as suture or staple removal, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills using approved protocols.
• Provide care appropriate to the ages and developmental needs of the patients served, following department policies and procedures.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed