The Medical Assistant serves as an important liaison between patients and families, providers, and other care team members. The role coordinates patient flow by assisting with clinical data collection and review during patient intake, ensuring appropriate information is available to the provider, and entering pertinent history in the medical record. The Medical Assistant performs and assists with clinical procedures in accordance with divisional and departmental responsibilities, as directed by the provider and per protocol. This posting describes three Medical Assistant levels. Medical Assistant I requires a high school diploma or GED, BLS through the AHA within 90 days, completion of a certified Medical Assistant program or an MA certification, and basic clinical and administrative skills. Medical Assistant II requires at least two years of experience as a Medical Assistant, a high school diploma or GED, BLS through the AHA within 90 days, successful completion of an accredited Medical Assistant program or certification through an alternate pathway, certification, demonstrated proficiency in clinical and administrative tasks, and the ability to mentor and train new Medical Assistants. Medical Assistant III requires five or more years of experience as a Medical Assistant, a high school diploma or GED, BLS through the AHA within 90 days, completion of an accredited Medical Assistant program, certification, advanced clinical and administrative skills, involvement in quality improvement initiatives and advanced patient care, and service as a coach, preceptor, and mentor to new Medical Assistant associates. The schedule includes evening hours and some weekends. Nemours Children's Health is a nonprofit pediatric health system providing care across six states through children's hospitals, primary, urgent, and specialty care practices, and hospital partnerships. Its Whole Child Health approach emphasizes prevention and treatment in partnership with communities. The organization states that inclusion and belonging guide its strategy and that it is committed to culturally relevant care, reducing health disparities, and fostering a supportive and valuing environment for associates, patients, and families.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED