Medical Assistant I-Primary care Becks Woods

Nemours Children's Health•Bear, DE

About The Position

The Medical Assistant serves as an important liaison between patients and families, providers, and other care team members. The role coordinates patient flow by assisting with clinical data collection and review during patient intake, ensuring appropriate information is available to the provider, and entering pertinent history in the medical record. The Medical Assistant performs and assists with clinical procedures in accordance with divisional and departmental responsibilities, as directed by the provider and per protocol. This posting describes three Medical Assistant levels. Medical Assistant I requires a high school diploma or GED, BLS through the AHA within 90 days, completion of a certified Medical Assistant program or an MA certification, and basic clinical and administrative skills. Medical Assistant II requires at least two years of experience as a Medical Assistant, a high school diploma or GED, BLS through the AHA within 90 days, successful completion of an accredited Medical Assistant program or certification through an alternate pathway, certification, demonstrated proficiency in clinical and administrative tasks, and the ability to mentor and train new Medical Assistants. Medical Assistant III requires five or more years of experience as a Medical Assistant, a high school diploma or GED, BLS through the AHA within 90 days, completion of an accredited Medical Assistant program, certification, advanced clinical and administrative skills, involvement in quality improvement initiatives and advanced patient care, and service as a coach, preceptor, and mentor to new Medical Assistant associates. The schedule includes evening hours and some weekends. Nemours Children's Health is a nonprofit pediatric health system providing care across six states through children's hospitals, primary, urgent, and specialty care practices, and hospital partnerships. Its Whole Child Health approach emphasizes prevention and treatment in partnership with communities. The organization states that inclusion and belonging guide its strategy and that it is committed to culturally relevant care, reducing health disparities, and fostering a supportive and valuing environment for associates, patients, and families.

Requirements

  • High school diploma or GED.
  • Obtain BLS through the AHA within 90 days.
  • For Medical Assistant I, completion of a certified Medical Assistant program or MA certification is required.
  • For Medical Assistant II, a minimum of 2 years of experience as a Medical Assistant is required.
  • For Medical Assistant II, successful completion of an accredited Medical Assistant program or certification as a Medical Assistant through an alternate pathway is required.
  • For Medical Assistant III, 5 or more years of experience as a Medical Assistant is required.
  • For Medical Assistant III, completion of an accredited Medical Assistant program is required.
  • Certification is required. Acceptable certifications include Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), and Clinical Medical Assistant (CCMA).
  • Basic clinical and administrative skills are required for Medical Assistant I.
  • Demonstrated proficiency in clinical and administrative tasks is required for Medical Assistant II.
  • Advanced clinical and administrative skills are required for Medical Assistant III.

Responsibilities

  • Coordinate patient flow by assisting with clinical data collection and review for patient intake.
  • Ensure appropriate information is available to the provider.
  • Enter pertinent history in the medical record.
  • Perform and assist with clinical procedures in accordance with divisional and departmental responsibilities, as directed by the provider and per protocol.
  • For Medical Assistant II, mentor and train new Medical Assistants.
  • For Medical Assistant III, participate in quality improvement initiatives and advanced patient care, and coach, precept, and mentor new Medical Assistant associates.
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