Medical Assistant / Front Office Coordinator
About The Position
Join Mindfully Behavioral Health, a growing private psychiatry practice, in a hybrid role combining direct patient support with administrative responsibilities. The position supports a positive patient experience while providing clinical and front office support to providers and patients in a behavioral health setting. Travel between two office locations is required based on business needs, and reliable transportation is required. The ideal candidate is compassionate, detail-oriented, highly organized, and able to thrive in a fast-paced environment. Strong communication, professionalism, and multitasking skills are essential. Previous experience in medical assisting, front office administration, psychiatry, behavioral health, or healthcare is preferred. Medical Assistant certification is welcomed but not required. The company describes a collaborative and supportive team environment, meaningful work, and opportunities for career growth and skill development in both administrative and clinical areas. Mindfully Behavioral Health is an equal opportunity employer and states that it makes reasonable accommodations for qualified individuals with known disabilities unless doing so would create an undue hardship.
Requirements
- Excellent interpersonal and communication skills.
- High school diploma or equivalent.
- Basic knowledge of medications and medical terminology.
- Proficient computer skills.
- Compassionate, patient-focused communication style.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to work collaboratively as a team player.
- Detail-oriented approach and commitment to high-quality work.
- Willingness to learn, grow, and maintain required certifications or training.
- Reliable transportation for travel between office locations.
Nice To Haves
- Previous experience in medical assisting, front office administration, psychiatry, behavioral health, or healthcare.
- Graduate of a Medical Assistant program; certification is welcomed but not required.
- 1–3 years of experience working as a medical receptionist in a psychiatric office.
- Knowledge of Electronic Health Records systems.
- Knowledge of psychiatry.
Responsibilities
- Assist with patient intake, obtain vital signs, and complete medication reconciliation.
- Process prior authorizations and coordinate prescription-related needs.
- Schedule appointments and manage provider calendars.
- Answer and direct phone calls professionally and compassionately.
- Support daily front office operations and administrative functions.
- Maintain accurate documentation and safeguard patient confidentiality.
- Travel between two office locations based on business needs.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Paid holidays plus a floating holiday
- Health Savings Account (HSA) with employer match
- Dependent care Flexible Spending Account (FSA)
- Employer-paid life and AD&D insurance
- Employer-paid short-term and long-term disability
- WellWorks wellness program
- Employee assistance program
- 401(k) with employer match
- Ongoing career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
