Front Office Medical Assistant

Palo Verde Hematology Oncology LTD • Gilbert, AZ

3d

About The Position

Palo Verde is seeking a seasoned Medical Assistant to greet and check in patients, check them out, and collect copayments while helping create a warm and caring clinic environment. In addition to reception duties, the position covers Medical Assistant and phlebotomy duties as needed. The employee may also be assigned other job-related or site-specific duties by management.

Requirements

• High school diploma or GED.
• Six months of related experience and/or training.
• Ability to understand and carry out detailed but uncomplicated written or oral instructions using common sense.
• Ability to handle problems involving occasional last-minute changes in generally standardized situations.

Nice To Haves

• Certified Medical Assistant preferred.

Responsibilities

• Greet patients upon arrival.
• Verify patient demographics and insurance information.
• Update patient account information in G4/ONCO EMR.
• Scan insurance cards.
• Notify the Billing Department of insurance changes or additions.
• Collect and post copayments and other payments, and generate receipts.
• Maintain the daily copayment and payment collection process.
• Notify the appropriate department when a patient arrives.
• Balance daily receipts against the Payment Review Report.
• Schedule appointments and follow up on appointment telephone requests.
• Handle walk-in patients; direct new patients to the New Patient Scheduler.
• Reschedule cancelled appointments.
• Cross-train new front desk personnel.
• Perform Medical Assistant and phlebotomy duties as needed.
• Complete other tasks requested by management, including site-specific tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED