Medical Assistant Float

ChenMed•Apopka, FL

13d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting, depending on the size, location, and type of center. In addition to administrative work, the role performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter supports physician-led care teams that provide comprehensive primary care to a defined patient population. The position includes taking and recording vital signs and medical histories; preparing patients for examinations; performing routine screenings and basic waived laboratory tests; assisting physicians with examinations and procedures; collecting specimens; and administering medications or providing other basic care under physician supervision. The role also documents and communicates patient needs and changes in condition, handles patient messages and calls, supports prescription processing when authorized, maintains clinical supplies and equipment, and provides health coaching with weekly follow-up calls. Local travel to centers for coverage may be required, and work may include evenings, weekends, or holidays as needed.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, other clinicians, leaders, staff, and team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer operating skills.
Detail orientation to ensure accuracy of reports and data.
Ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Ability and willingness to travel to local centers as needed for coverage.
Spoken and written fluency in English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, perform other first-aid procedures, and use CPR skills when necessary, all under physician supervision.
Maintain supplies and equipment; stock and sterilize instruments; follow OSHA safety standards; and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain or relay information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; use appropriate medical terminology and professional conduct; and use the ChenMed Rx system for physician medication dispensing when authorized.
Provide health coaching to a defined patient group to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Travel to local centers as needed for coverage.
Perform other duties as assigned and modified at the manager’s discretion.