Medical Assistant Certified (CMA) - East Cooper Family Practice - PRN

Roper St. Francis Healthcare • Charleston, SC

8d • Onsite

About The Position

The Medical Assistant Certified is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under provider direction, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines.

The role supports providers and patients with in-person and virtual visits, maintains accurate electronic health records, and may assist with clinical and administrative workflows. The position serves adults and geriatric patients in a general office environment. Hours are as needed, 8:00 a.m. to 5:00 p.m., Monday through Friday; the posting states no floating to other locations is required.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted organization: CMA, RMA, CCMA, NCMA, or NRCMA. NRCMA is not accepted in South Carolina; ABR-OE may be accepted if the incumbent cannot obtain MA certification, but is not accepted in South Carolina.
• In South Carolina, completion of one of the specified qualifying medical assisting education or training programs is required.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to perform the physical and sensory requirements listed, including manual dexterity, hearing alarms and telephone/audio recordings, reaching above shoulder, repetitive arm and hand movements, finger dexterity, color vision, and near and far acuity.
• Must exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program, except where the South Carolina-specific education requirements apply.
• Completion of externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS certification at hire is preferred at BSMH.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for providers or adjust hours to meet patient-care needs as directed by the practice manager, as needed.
• Maintain a clean, orderly, safe, and supportive work area, including exam rooms and equipment; ensure supplies and equipment are available and functioning properly.
• Assist with virtual health visits, including platform setup, pre-charting, contacting patients to prepare them, troubleshooting, and collecting relevant patient information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front desk workflows as needed, such as MyChart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record patients’ medical histories, vital statistics, and other information in medical records.
• Interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, including answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED