Certified Medical Assistant (CMA) - East Cooper Internal Medicine - Multiple Locations

Roper St. Francis Healthcare • Mount Pleasant, SC

1d • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and indirect patient care within the scope of practice and in alignment with quality standards. Under provider direction, the Medical Assistant gathers and documents patient information, including chief complaints and vital signs; participates in planning and implementing care; and administers ordered medications within Medical Assisting scope and state guidelines. The role serves patients from infancy through geriatrics and may include clinical, administrative, and virtual-visit support. The position is scheduled for 40 hours per week, Monday through Friday, 8:00 AM to 4:30 PM, and may require travel between facilities or adjusted hours to meet patient-care needs.

The role requires an active qualifying Medical Assisting certification and a high school diploma or GED. South Carolina-specific education requirements apply. Medical Assistant post-secondary education, clinical lab or externship training, and one year of recent Medical Assisting experience are preferred, subject to the stated state-specific requirements.

Requirements

• Active Medical Assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NRCMA is not accepted in South Carolina.
• If unable to obtain MA certification, ABR-OE is acceptable where permitted; it is not accepted in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations. It is preferred at hire and required before independent patient care at BSMH.
• High school diploma or GED.
• In South Carolina, completion of one of the listed qualifying Medical Assisting education or training programs is required: an accredited post-secondary Medical Assistant program; a South Carolina Department of Education-approved career and technical education health sciences program; a U.S. military Medical Assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health-care-employer training program aligned to a nationally accredited certification exam.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.
• Ability to exercise universal precautions, use personal protective equipment and devices, and follow infection-control policies.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program, preferred in all states except South Carolina.
• Completion of externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Provide excellent care and service in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Maintain clean, orderly, safe work areas, examination rooms, equipment, and supplies.
• Support virtual health visits by setting up the platform, pre-charting, contacting patients, troubleshooting, obtaining chief complaints and health-maintenance information, reviewing medications, and gathering other relevant details.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, check-in/check-out, and MyChart requests.
• Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record patients’ medical histories, vital statistics, and test results; interview patients and measure vital signs, height, and weight.
• Prepare and administer medications as directed by a physician and provide authorized prescription and refill information to pharmacies as directed by the provider.
• Collect, log, and prepare blood, tissue, and other laboratory specimens; perform routine laboratory tests and sample analyses.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Complete assigned skills or competency checklists and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED