Medical Assistant Certified (CMA) - East Cooper Family Practice - PRN

Roper St. Francis Healthcare•Charleston, SC

About The Position

The Certified Medical Assistant (CMA) is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the CMA gathers and documents patient information, including vital signs and other details related to the chief complaint; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role serves adult and geriatric patients in a general office environment and supports both clinical and administrative workflows. This is an as-needed PRN position with a day shift schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. No floating to other locations is required. The job posting notes that hours or work at other facilities may be adjusted or required as directed by the practice manager to meet patient care needs. The role requires an active, qualifying Medical Assisting certification and a high school diploma or GED. South Carolina has additional requirements for qualifying education or training. BLS Basic Life Support certification is required at hire for Roper St. Francis Healthcare locations. The position may involve high stress, fluctuating workloads, exposure to infectious materials and other listed workplace hazards, and frequent interruptions. Benefits may vary based on market and employment status.

Requirements

Active Medical Assisting certification from an accepted organization: CMA, RMA, CCMA, NCMA, or NRCMA. NAHP certification is not accepted in South Carolina.
If unable to obtain MA certification, ABR-OE may be acceptable where permitted; it is not accepted in South Carolina.
BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
High school diploma or GED.
For South Carolina, completion of an eligible medical assistant post-secondary education program or other listed qualifying health sciences, military, registered apprenticeship, or healthcare-employer training program.
Strong oral and written communication skills.
Ability to work collaboratively with patients, families, and teams in a high-volume environment.
Medical terminology knowledge, attention to detail, and ability to multitask.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Ability to complete skills or competency checklists for assisting physicians with examinations and treatment.

Nice To Haves

Completion of an accredited Medical Assistant post-secondary education program outside South Carolina.
Completion of externship or clinical lab training.
One year of recent Medical Assisting experience.

Responsibilities

Understand and comply with the legal responsibilities and requirements of the Medical Assistant role.
Collect patient data, identify significant changes in condition, and report them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Show patients to examination rooms and prepare them for the physician.
Obtain and document chief complaints, vital signs, patient and family needs, medication reviews, and other relevant details.
Participate in planning and implementing patient care and administer ordered medications within scope of practice and state guidelines.
Support virtual health visits by setting up the platform, pre-charting, contacting patients, troubleshooting issues, and collecting relevant information.
Document accurately and appropriately in electronic medical records and manage EHR in-basket messages according to the provider’s instructions.
Maintain clinical and administrative skills in accordance with departmental competency guidelines.
Maintain a safe, clean, orderly, and supportive work area, exam rooms, and equipment, and ensure supplies and equipment are available and functioning.
Travel to other facilities or adjust hours when directed by the practice manager to meet patient care needs.
Perform front desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, check-in/check-out, and My Chart requests.
Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
Order supplies, track referrals and laboratory and diagnostic tests, dispose of contaminated supplies, and perform other related duties.
Perform clinical and administrative tasks such as documenting medical histories and vital statistics, collecting specimens, performing routine laboratory tests, explaining instructions to patients, cleaning and sterilizing instruments, and assisting physicians with examinations and treatment.