Certified Medical Assistant (CMA/RMA) - Bloomington Family Practice

Carle Health • Bloomington, IL

3d

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice, assisting medical and nursing staff with examining and treating patients and helping ensure the office runs smoothly. Duties include rooming patients, collecting information about their chief complaint and history, reconciling medications, communicating with patients and other healthcare contacts by telephone, and completing administrative tasks such as check-in and check-out, prior authorizations, scheduling, benefits verification, and coordinating referrals and testing.

The role supports office procedures and point-of-care diagnostic testing, provides written instructions and condition-specific education as directed by providers, administers medications under provider orders, and assists with prescription refills. The medical assistant maintains department-specific competencies for testing, equipment, and specialty training; administers immunizations, PPD testing, nebulizer treatments, and oral medications; obtains vital signs; assists with procedures and wound care; and completes medication reconciliation and physical or DME forms.

Requirements

• High school diploma or GED.
• A qualifying medical assistant certification or registration: NRCMA (NAHP), CCMA (NHA), RMA (ARMA), RMA (AAH), Certified Medical Assistant (NCCT), CMA (AAMA), or RMA (AMT).
• Basic Life Support (BLS) certification through the American Heart Association within 30 days.

Responsibilities

• Room patients and collect information about chief complaints, family history, social history, surgical history, and medications.
• Complete telephone communications with patients, families, pharmacies, and other healthcare facilities as directed, and gather and maintain patient information according to department processes and policies.
• Perform administrative tasks including patient check-in and check-out, prior authorizations, appointment scheduling, benefits verification, and coordination of referrals and testing.
• Assist with office procedures, including skin lesion removal, IUD placement, minor incision and drainage procedures, suture or staple removal, toenail removal, and wound care.
• Read results of negative TB skin tests or direct patients to a department nurse when screening appears to indicate a positive result.
• Perform point-of-care diagnostic testing and maintain department-specific competencies for testing, equipment handling, and specialty training.
• Provide written procedure, medication, or follow-up instructions as directed by the provider.
• Retrieve and provide condition-specific education materials as directed by providers.
• Administer medications according to provider orders, including immunizations, PPD testing, nebulizer treatments, and oral medications.
• Assist with prescription medication refills, call medications into pharmacies, notify patients of refills, and document actions in the EMR according to provider orders.
• Obtain vital signs, including weight, height, blood pressure, pulse oximetry, and pulse, for patients ages 0–150.
• Reconcile all prescription and over-the-counter medications the patient may be taking.
• Assist with physical forms and durable medical equipment (DME) forms.

Benefits

• Carle Health offers a comprehensive benefits package for team members and providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED