Medical Assistant - Certified - MCC

State of Washington•Snohomish County – Monroe, WA
•Onsite

About The Position

The Washington State Department of Corrections is seeking a Certified Medical Assistant for the Monroe Correctional Complex in Monroe, Washington. The Medical Assistant performs duties under the supervision of a healthcare provider and within the scope of practice established by state law and administrative code. The role uses clinical tools and skills to perform tasks delegated by a healthcare provider and assists with patient care, medical records, administrative support, and other clinical functions that support Health Services operations. Under the general supervision of a licensed Practitioner and/or the lead Registered Nurse, the Medical Assistant supports safe, effective, efficient, and clinically appropriate patient care. The position works in a correctional facility and may involve working directly with or near incarcerated individuals in a potentially hazardous setting. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with Saturdays and Sundays off. The position requires a minimum of 40 hours per week, and the schedule may need to be adjusted to meet organizational needs. This recruitment may be used to fill multiple permanent or non-permanent positions.

Requirements

  • Hold an initial, unblemished, unrestricted Washington State license as a Certified Medical Assistant.
  • Have experience working as a Medical Assistant in an outpatient clinic setting.
  • Hold American Heart Association certification in Basic Life Support and Basic First Aid.
  • Be able to work competently in Microsoft Outlook, Word, and Excel.
  • Be able to learn job-specific Department of Corrections programs needed for work assignments.
  • Be able to work a minimum of 40 hours per week and adjust the work schedule to meet organizational needs.
  • Maintain professional working relationships with staff, the public, and other stakeholders, and work with diverse staff.
  • Prioritize and complete tasks according to timelines and expectations.
  • Research, accumulate, organize, and communicate technical information orally, in writing, in person, and using technologies such as telephones, email, and computer equipment.
  • Multitask in a fast-paced, detail-oriented environment.
  • De-escalate and listen to emotional or upset patients.
  • Maintain confidentiality and read, understand, and apply policies and procedures.
  • Be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds; under rare circumstances, lift or carry up to 50 pounds and push up to 100 pounds.
  • Complete a respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by Washington industrial safety standards.
  • Provide at least three professional references with both phone numbers and email addresses.
  • If offered the job, possess work authorization that does not require employer visa sponsorship now or in the future.

Nice To Haves

  • Completion of a Certified Medical Assistant program accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
  • IV certification or phlebotomy experience.
  • Familiarity with both front- and back-office operations in an outpatient clinic setting.
  • Experience participating in a business quality improvement process, including brainstorming, proposing improvement plans, or measuring success.

Responsibilities

  • Assist with direct patient care delegated by a licensed Practitioner or Registered Nurse, including taking vital signs, visual acuity checks, ear irrigations, injections and vaccinations, basic laboratory functions, venipuncture, in-house CLIA-waived testing, and laboratory transport.
  • Perform electrocardiography assessments and pulmonary function or peak-flow assessments.
  • Observe, document, and report patient history, relevant data, current physical and emotional health status, and information about patients, families, groups, or communities gathered by interview, observation, and inspection.
  • Recognize and report abnormal vital signs and laboratory results to the Practitioner or Registered Nurse.
  • Carry out licensed Practitioners’ written, verbal, and telephone orders in a timely manner.
  • Monitor patients following procedures and recognize and report emergent or urgent problems or symptoms of common medical illnesses to a licensed practitioner or Registered Nurse.
  • Respond to facility emergencies by providing emergency medical care, including CPR.
  • Perform other tasks directed by a Physician, ARNP, or Physician’s Assistant that fall within the legal scope of practice of a Certified Medical Assistant.
  • Support continuity of patient care and efficient clinical operations, including attending shift briefings and communicating pertinent clinical information to incoming staff.
  • Monitor outpatient clinic patient flow to support timely care and efficient operations.
  • Prepare examination rooms for patients, including organizing medical records and instruments.
  • Collaborate with Patient Service Representatives to ensure patient scheduling, rescheduling, check-in, and no-shows are documented appropriately.
  • Legibly document subjective and objective clinical findings and actions taken to deliver healthcare.
  • Maintain the confidentiality of protected health information.
  • Communicate verbally, in writing, and through computers or other electronic media with healthcare personnel, custody staff, and other institutional personnel.
  • Participate in facility or statewide continuous quality improvement processes, committees, or work groups.
  • Perform other assigned duties.

Benefits

  • Comprehensive family medical, dental, and vision insurance.
  • Three days of bereavement leave.
  • Remote/telework options and flexible schedules, depending on the position.
  • Up to 25 paid vacation days per year.
  • Eight hours of paid sick leave per month.
  • Twelve paid holidays per year.
  • Generous retirement plan.
  • Flexible Spending Accounts.
  • Dependent Care Assistance.
  • Deferred Compensation.
  • Some DOC jobs are covered by the Public Safety Employees’ Retirement System (PSERS).
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