MCC Supervisor

Global Crossing Airlines• Miami, FL, US, FL

11d

About The Position

The MCC Supervisor, also described as the Maintenance Control Supervisor, leads and oversees the Maintenance Control Center team to support the safe and efficient operation of the airline’s fleet. The role coordinates aircraft maintenance activities, addresses technical issues, and works with other departments to maintain regulatory compliance. The supervisor oversees daily maintenance control operations, provides direction and feedback to team members, and facilitates staff training and development. The position coordinates maintenance resources and communications, maintains records and prepares reports, supports emergency response planning, and makes decisions about aircraft maintenance in consideration of safety, regulatory compliance, and operational requirements. Duties and responsibilities may change at any time.

Requirements

Strong leadership skills to guide and motivate the maintenance team and foster a culture of safety and excellence.
Analytical skills to monitor performance metrics, identify trends, and implement improvements.
Communication skills to collaborate with departments and keep stakeholders informed and aligned.
Problem-solving skills to address maintenance challenges promptly.
Ability to meet the physical demands of the job, including frequently lifting and moving up to 25 pounds and occasionally lifting and moving up to 70 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Lead and supervise the Maintenance Control Center team, providing guidance, support, and performance feedback.
Conduct and facilitate ongoing training to keep staff current on procedures and regulations and support professional development.
Oversee daily operations to ensure compliance with company policies, regulatory requirements, and safety standards.
Coordinate with maintenance personnel, flight crews, and other departments to address and resolve technical issues promptly.
Manage resource allocation for aircraft discrepancies and unscheduled maintenance events.
Ensure timely and accurate communication of aircraft status and maintenance activities.
Stay current with aviation regulations, manufacturer recommendations, and industry standards, and implement and enforce compliant procedures.
Collaborate with Dispatch, Flight Operations, and other departments to optimize aircraft availability while maintaining safety and compliance.
Work with Maintenance Planning to optimize maintenance schedules and minimize operational disruptions.
Maintain accurate, up-to-date records of aircraft discrepancies, maintenance actions, and operational events.
Prepare and submit required reports to regulatory authorities and internal stakeholders.
Manage operational resources, ensure proper staffing levels, allocate tasks based on team members’ expertise, and coordinate with external maintenance providers when necessary.
Make informed aircraft maintenance decisions considering safety, regulatory compliance, and operational requirements.
Foster continuous improvement and professionalism within the team.
Contribute to emergency response planning and coordination and provide leadership and support during critical situations.
Ensure effective communication within the Maintenance Control Center and with other relevant departments.