Nurse Navigator (Medical Oncology MCC)

UT Health San Antonio•San Antonio, TX

11d

About The Position

The Mays Cancer Center Nurse Navigator assesses and manages barriers to care to improve the timeliness, quality, and clinical outcomes of care, as well as the patient experience. The role promotes continuity and multidisciplinary cancer care by integrating case management, utilization review, clinical expertise, and discharge planning. The Nurse Navigator provides individualized assistance to patients, families, caregivers, staff, and providers.

Requirements

Bachelor’s degree in Nursing.
Three years of nursing experience in a clinic or hospital setting.
Active Texas nursing licensure.
Active CPR/BLS certification.
Knowledge as a registered nurse in a clinical care setting (intermediate).
Good interpersonal skills (intermediate).
Ability to use influencing and motivational interviewing skills (intermediate).
Ability to speak, read, write, and communicate effectively (advanced).
Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner (intermediate).
Ability to work independently without supervision (advanced).
Ability to manage multiple priorities, with effective organizational and time-management skills and strong teamwork skills (advanced).
Effective computer skills using Microsoft Office and database software (intermediate).

Responsibilities

Assess, plan, implement, and evaluate individual patient needs; manage barriers to timely care, care coordination, and discharge planning for navigated patients.
Facilitate the tumor board experience and coordinate with the tumor board director to ensure each presented case has a documented note.
Integrate social services, financial counselors, supportive care resources, and external service organizations into patient care, discharge, and home-planning processes.
Educate and guide patients and families about treatment plans, care teams, and available resources.
Guide patients through diagnostic evaluation, support informed treatment decisions, and provide ongoing navigation support as needed.
Communicate regularly with physicians, advanced practice providers, and the care team; develop effective working relationships and support value-based care and clinical outcomes.
Advocate for patients; investigate and report adverse occurrences; measure, document, and report quality, clinical, and system-improvement metrics.
Analyze disease-site outcomes and prepare data reporting and presentations.
Collaborate with the disease-site medical director to review service utilization from admission through discharge and ensure tests are appropriate, timely, and promptly available.
Educate staff on resource utilization, barrier management, discharge planning, and psychosocial aspects of health care delivery.
Complement faculty and staff patient education about disease pathology and treatment plans.
Perform other duties as assigned.