Medical Assistant Certified/Registered- CF Orthopedics and Sports Medicine- Ferncreek

Cape Fear Valley Health

5d•Onsite

About The Position

The Medical Assistant Certified/Registered supports physicians and other licensed medical staff with administrative and clinical needs. The role assists with obtaining patient vital signs, updating patient charts, compiling related statistical data, and meeting policy, procedure, practice, regulatory, and JCAHO standards. The Medical Assistant provides clinic patient care under the supervision of a physician and other licensed medical staff. In the physician office practice, the role also supports reception and appointment scheduling, billing and quality-assurance processes, coordination with outside healthcare partners, Epic In Basket messages, and provider-directed patient visits and procedures. The position may float to other clinics as assigned.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification from the American Heart Association.
Meet one of the following: enrollment in a master’s-level Health Science program; two years of clinical experience as a Medical Assistant; or graduation from an accredited Medical Assistant II program.
If qualifying through a Medical Assistant II program, acceptable credentials or organizations include CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CMA(MEDCA) (Medical Career Assessments), RMA(ARMA) (American Registry of Medical Assistants), CMA (National Association for Health Professionals), CCMA (National Healthcare Association), or NRCMA (National Association for Health Professionals).
Proficiency in reading, writing, and speaking English.
Ability to recognize life-threatening situations, respond, and activate emergency services.
Ability to communicate effectively with customers, staff, and providers in person and by phone, including greeting people, identifying oneself by name and role, and returning calls in a timely manner.
Ability to see, hear, read, and manually use office and clinical equipment.
Ability to perform work involving substantial standing, walking, bending, and lifting.
May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Nice To Haves

Two years of clinical experience in an outpatient clinical setting is preferred.

Responsibilities

Maintain patients’ rights, confidentiality, dignity, and well-being.
Maintain accurate, relevant records of patient care and patient contact for each visit and telephone interaction.
Collect and process point-of-care, laboratory, and pathology samples according to CFVH policy.
Perform quality and safety checks on waived-testing equipment and supplies according to CFVHS policies.
Provide patient education under the direction of the provider.
Administer and record treatments, dressing changes, medications, and therapies under the direction and order of the LIP.
Chaperone, set up for, and assist providers with procedures and examinations as needed.
Handle and prepare reusable instruments for return to Central Sterile Processing for sterilization.
Dispose of biohazard and pharmaceutical waste according to OSHA guidelines and CFVH policy.
Maintain a clean patient-care environment by following infection-prevention standards for between-patient and terminal cleaning.
Ensure appropriate stock of supplies and instruments in designated areas.
Perform front-desk reception, including greeting patients and scheduling appointments.
Assist clerical or reception staff with ICD and CPT coding and computer entry for billing, insurance, and quality-assurance purposes.
Coordinate and communicate with outside healthcare partners, including home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider-directed patient plan of care.
Monitor Epic In Basket and respond to messages within an appropriate time frame.
Perform components of well visits or physicals as directed by the provider.
Perform scheduled nursing visits as directed by the provider.
Complete required documentation for each patient visit before the provider begins the visit.
Perform High Level Disinfection according to CFVH policy and manufacturer instructions.
Float to other clinics as assigned.
Perform other duties as assigned.