Medical Assistant Certified I - East Wenatchee Pediatrics

Confluence Health•East Wenatchee, WA

10d

About The Position

The Medical Assistant Certified assists providers and the health care team in delivering customer service and quality patient care through clerical and patient-related tasks. Duties include administering injections, measuring and recording vital signs, managing rooming and patient flow, preparing for visits, assisting during and after visits, and communicating schedule changes that may affect patient flow. The role may also support front-office activities, scheduling, and reporting test results as directed by the provider. This position supports East Wenatchee Pediatrics and may float across clinics to provide cross-coverage and continuity of care across the Ambulatory Care Network. The Medical Assistant Certified works at a workstation and in patient exam rooms, sometimes in limited or confined spaces and closely with others. Hours may be irregular, and overtime may be required. The role involves working under stressful conditions, with general supervision from the Practice Manager and additional direction from providers. A $3,000 sign-on bonus is available to eligible external applicants with an active MA-C license who commit to one year with Confluence Health.

Requirements

High school graduate or GED.
Graduate of an accredited Medical Assisting program, or enrolled in an externship program; alternatively, a Medical Assistant Apprentice must have completed the curriculum, passed the CCMA exam, and be awaiting InReach committee consideration for Medical Assistant-Certified licensure.
Active Washington State Department of Health Medical Assistant Interim (IC) or Medical Assistant-Certified (CM) license, or be an internal apprentice awaiting licensure.
Basic Life Support (CPR) certification within 90 days of hire.

Nice To Haves

Previous experience as a Medical Assistant in an ambulatory care setting.
Basic computer skills.
Experience with EPIC electronic health records.

Responsibilities

Greet patients promptly and courteously, prepare them for examinations, and help maintain timely patient flow with the clinical team.
Obtain and record patient vital signs in the electronic medical record according to department protocols or guidelines.
Obtain and accurately document the patient's medical history and reason for the visit.
Administer injections and medication as directed by the provider.
Assist with procedures and minor emergencies within the Medical Assistant Certified scope of practice, as directed by the provider or RN.
Schedule laboratory, imaging, and other tests as directed by the provider; instruct patients on routine sample collection and testing requirements; and provide delegated lab-result follow-up and callbacks.
Communicate with patients, relay important information to providers, and provide patient follow-up, including contacting pharmacies about medication orders and refills as needed.
Clean exam rooms and instruments and stock exam and procedure rooms daily.
Float among clinics to support cross-coverage, adequate staffing, and continuity of care across the Ambulatory Care Network.
Maintain active Basic Life Support (CPR) certification.
Perform other duties as assigned.
Demonstrate the Standards of Behavior and adhere to the Code of Conduct.