Medical Assistant 2 - MH Ear Nose and Throat

Middlesex Health System • New Haven, CT

1d

About The Position

The Medical Assistant II is an integral member of the patient care team. Under a provider’s direction, the MA II performs clinical duties within the scope of their MA certification or registration and the needs of the practice, helping providers deliver timely and effective care. The role maintains strict patient confidentiality and may also perform general clerical or administrative duties as directed.

This part-time, benefits-eligible position is in the MH Ear Nose and Throat department, works 30 hours per week, and is scheduled for first-shift days. The compensation range is $18.58 to $29.74 per hour. Actual pay depends on relevant experience and other factors.

Middlesex Health describes itself as a Magnet-designated organization and one of Connecticut’s Top Workplaces. Through its affiliation with the Mayo Clinic Care Network, it has access to advanced medical knowledge and research.

Requirements

• High school diploma or equivalent.
• Active, unexpired Medical Assistant certification or registration in the state of Connecticut.
• Experience in a patient care environment as a CNA, EMT, or graduate of an approved Medical Assistant program.
• Knowledge of medical terminology and medications.
• Excellent customer service and communication skills.
• Willingness to obtain BLS certification within six months of hire.

Nice To Haves

• One year of experience in an office-based physician practice.
• One year of experience working with electronic health records.
• Active BLS certification.
• Willingness to obtain certification to administer vaccines under State of Connecticut regulations.

Responsibilities

• Welcome patients, escort them to exam rooms, and introduce new patients to the practice.
• Interview patients to confirm the reason for their visit; obtain medical information and measure vital signs, height, and weight. For same-day acute visits, obtain temperature and pulse oximetry.
• Document patient information in the Electronic Health Record (EHR) according to applicable policies and procedures.
• Confirm and record allergies, current medications and their strength and frequency, refill needs, and preferred pharmacy.
• Ensure documentation, results, and reports relevant to the visit are available for the provider to review with the patient.
• Assist providers with patient examinations and procedures as directed.
• Complete medication refills under provider direction when needed by the practice.
• Obtain certification to administer vaccines under State of Connecticut regulations and administer vaccines under provider direction when needed by the practice.
• Perform phlebotomy; collect, label, and prepare blood and other specimens for delivery to the lab; and document the procedures in the EHR.
• Perform routine in-office laboratory tests and document results in the EHR.
• Perform routine or diagnostic tests such as EKGs and spirometry and provide reports to the provider for review.
• Prepare treatment rooms, keep them clean and stocked, clean and sterilize instruments, and appropriately dispose of contaminated supplies.
• Manage patient messages and telephone encounters as delegated by licensed clinical staff or a provider.
• Prepare prescription refill documents for provider review and signature.
• Maintain organized systems that support timely patient and provider workflow, and notify reception staff of anticipated service delays.
• Verify that the Middlesex Health medical record number (MRN) is included in patient demographic information and obtain and enter the MRN from the Results system if necessary.
• Schedule patient appointments.
• Prepare patient referrals and authorizations for specialist and hospital services.
• Assist with review and preparation of Home Healthcare Certifications and other requested documents, including lab orders and diagnostics.

Benefits

• Competitive benefits package; eligibility and offerings may vary by employment status.
• Shift differentials.
• Continuing education assistance.
• Tuition reimbursement.
• Student loan relief.
• Long-term disability insurance.
• Life insurance.
• Family medical leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED