Medical Administrative Coordinator

IVI America•Palo Alto, CA

10d•$0 - $24•Onsite

About The Position

Join IVI RMA North America and play a vital role in helping patients achieve their family-building goals. We are seeking a detail-oriented and compassionate Medical Administrative Coordinator to join our Palo Alto team. In this role, you will work closely with nurses, providers, and patients to coordinate care, manage documentation, support treatment readiness, and ensure an exceptional patient experience. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment, enjoys administrative responsibilities, and is passionate about women's health and fertility care.

Requirements

Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas
Knowledge of medical terminology
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required.

Nice To Haves

Prior experience in women’s healthcare – preferred
Experience with medical office software program(s) (EMR’s) preferred.
Associate Degree and/or CMA certification – preferred

Responsibilities

Facilitates the planning and implementation of patient care with the other multidisciplinary teams to coordinate total patient care.
Assists Nurses with completion of patient checklists.
Utilizes EMR to make sure all required testing, cycle consents, consults and procedures have been done and that appropriate progress notes have been recorded or records uploaded to patient’s file.
Writes patient letters and letters of medical necessity.
Notarizes practice consents or documents as a complimentary service to the patients.
Covers Clinical Assistant and Patient Services duties as needed.
Initiates Prior Authorization with insurance companies for testing.
Triages patient inquiries & provides patients with high level of customer service.