Media Operations Manager - NBC4 & Telemundo 52

NBCUniversal•Universal City, CA

6d•$125,000 - $155,000•Onsite

About The Position

NBCUniversal is seeking a Manager, Media Operations to support the NBC4 and Telemundo 52 Los Angeles Media Operations Center and Control Rooms. The role provides day-to-day oversight and management of the Media Operations Center team, supporting NBCU Local News field, editorial, and production teams. The manager leads media support for content production, ensures team objectives and service-level agreements are met, manages staffing and performance, and helps develop workflows and operational initiatives. This position reports to the Director, Operations and is required to be performed full-time from an NBCUniversal-designated worksite in Universal City.

Requirements

At least 7 years of relevant experience, including at least 3 years of leadership experience through people management, project leadership, or indirect leadership.
Bachelor’s degree in radio, television and film, journalism, operations, or a related field, or equivalent experience.
Experience leading operational functions for mid- to major-market news or live-event production operations.
Experience with media asset management systems and methodologies.
Must be willing to work in Universal City.
Must be available for major on-air events, breaking news, severe weather, new system integrations and updates, and 24/7 availability, including travel and work outside standard hours and on weekends with short notice.
Must have a valid driver’s license.
Must have unrestricted work authorization in the United States.
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program.

Nice To Haves

Experience managing third-party vendor relationships.
Experience managing employees covered by collective bargaining agreements.
Bilingual English/Spanish skills.

Responsibilities

Lead the Media Operations team responsible for delivering media support for content production.
Provide processes, resourcing, and guidance to ensure team objectives and service-level agreements are met.
Lead staffing and management of Media Operations Center staff, including hiring, scheduling, and performance management in accordance with station policies and collective bargaining agreements.
Hire, coach, and develop team members throughout their career journey.
Develop and maintain strong stakeholder relationships and ensure effective communication.
Contribute to the design, development, and execution of new workflows, projects, and initiatives.
Partner with third-party vendors and internal service providers to meet the needs of the operation and business.
Ensure compliance with NBCUniversal cybersecurity policies and standards.
Perform other duties as assigned.