Med Spa Manager - New Center Opening
About The Position
VIO Med Spa has been named the number one Med Spa Franchise in Entrepreneur Magazine's Franchise 500 for three consecutive years. This is a brand-new build in the new Midlothian Depot development at Midlothian Turnpike and Alverser Drive, led by an established multi-unit local operator moving into wellness. We are hiring ahead of the opening, so you get a committed owner, real growth ahead, and the rare chance to build and run a center from day one. A hands-on leader who likes building a team and a service culture from scratch. A sales-minded operator who is energized by membership growth, guest experience, and hitting goals. An organized multitasker who is comfortable owning schedules, vendors, and the daily numbers.
Requirements
- Management experience in med spa, wellness, fitness, hospitality, retail, or another membership or service business.
- A track record growing membership, revenue, or guest retention.
- Strong people leadership: hiring, coaching, and building a team, ideally from the ground up.
- Comfort owning local marketing and pre-sales for a new location.
- Full-time, on-site availability in Midlothian ahead of a December opening, including some evenings and weekends around launch.
Nice To Haves
- Med spa or aesthetics experience.
- Experience opening or launching a new location.
- CRM and booking-system fluency, and a local network in the Richmond area.
Responsibilities
- Help bring the center from build-out to opening, coordinating setup, vendors, hiring, and training so day one runs smoothly.
- Drive membership sign-ups and retention, the engine of a VIO center.
- Own a premium, consistent guest experience from the first call through rebooking.
- Recruit, onboard, schedule, and coach the front-of-house team.
- Run scheduling, inventory, and the tools that keep the center on track, plus local marketing and pre-sales during the ramp.
- Partner with the clinical team on scheduling and patient flow (non-clinical).
- Track and grow the numbers that matter, revenue, membership, retention, and guest satisfaction.
Benefits
- Performance bonus tied to the location's growth
- Additional incentives for membership growth
- Total compensation grows as you build the membership base and the location ramps.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
