Field Mechatronic Technician (Findlay, OH)

SCHAEFER SYSTEM INTERNATIONAL INC•Findlay, OH

18h•Hybrid

About The Position

SSI SCHAEFER is a leading global solution provider for all sectors of intralogistics, operating as a family business that invests in its employees. They help customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software, offering cost-effective intralogistics solutions from a single source. SSI SCHAEFER is a leading provider of software for internal material flow and has 8,600 employees worldwide. This position is for a Traveling Mechatronics Technician who will support the installation, commissioning, maintenance, troubleshooting, and repair of automated material handling systems at customer sites. The home base for this role will be Findlay, OH, when not traveling. The ideal candidate will have a mechatronics, electrical, mechanical, or industrial automation background with hands-on experience troubleshooting automated equipment in industrial, manufacturing, warehouse, or distribution environments. This role requires approximately 50% travel to customer locations and involves working directly with customers and internal teams to install, maintain, troubleshoot, and optimize automated systems.

Requirements

2-year degree in Mechatronics, Electronic Technology, Mechanical Technology, or a related field, or equivalent experience.
1–3 years of experience in equipment maintenance, preferably with automated systems.
Working knowledge of basic electrical and mechanical principles.
Experience with motors, drives, belts, bearings, and other mechanical components.
Basic understanding of automated systems and industrial equipment.
Strong troubleshooting, communication, and problem-solving skills.
Ability and willingness to travel approximately 50% and work independently at customer sites.

Responsibilities

Coordinate on-site installation and maintenance of electrical, mechanical, and automated systems.
Troubleshoot, repair, calibrate, and align electrical and mechanical automated system equipment.
Troubleshoot and clear electrical, mechanical, and software-related system faults.
Monitor automated system performance and work with customers to resolve high-impact issues.
Develop and maintain standards, tools, and procedures for hardware and automation projects.
Monitor external suppliers and support installation and maintenance activities.
Travel to customer sites for installations, service, training, and vacation relief; work independently with minimal supervision.
Train internal and external customers to increase system knowledge and prevent recurring issues.
Update system manuals, technical documentation, and maintenance procedures.
Attend and participate in customer meetings.
Support customer requests, system changes, and service activities.
Assist with troubleshooting and resolving equipment and automation issues.
Communicate system status, findings, and recommended corrective actions.
Perform other duties as assigned.