Mechanical Service Sales / Account Manager

Atlantic Constructors•Greenville, NC

About The Position

Atlantic Constructors is seeking a motivated Mechanical Service Sales / Account Manager to support its expanding team. The role is responsible for solution-based sales, account management strategies, sales planning, pipeline development, and managing sales activity. The position focuses on commercial and industrial customers and sells preventive maintenance packages and service agreements for heating and cooling systems. The role works with the Service Sales team and other support resources to grow business in the local territory, improve customer satisfaction, and provide solutions that reduce operating expenses through system efficiency and energy conservation. The position has no supervisory responsibility. Work is primarily in a professional office environment using standard office equipment, with possible visits to construction sites and infrequent travel, typically not overnight.

Requirements

At least 2 years of sales experience, or an equivalent combination of education and experience; construction-environment experience is preferred.
Proficiency with MS Office and CRM systems.
Knowledge of commercial HVAC/mechanical systems and energy conservation.
Ability to multitask, work with minimal supervision, follow written and oral instructions, pay attention to detail, and demonstrate problem-solving skills.
Must pass a post-offer pre-employment drug screen and may need to satisfactorily complete additional background checks, such as DMV or criminal history checks.
Must adhere to company policies and procedures.
Must be available to work assigned schedules.

Nice To Haves

Prior military experience.
High school diploma or GED equivalent.

Responsibilities

Develop positive, successful relationships with customers, owners, and property management decision makers.
Enhance business development through cold calling, prospecting, and networking.
Close deals to promote business development and growth.
Sell heating and cooling system preventive maintenance packages and service agreements to commercial and industrial clients.
Communicate effectively with internal and external customers.
Manage customer accounts and relationships, exceed customer expectations, and secure sales performance.
Provide weekly sales forecasts.
Increase local market penetration by developing and securing new relationships and customers.
Facilitate a team-selling approach and ensure support resources are in place to develop business.
Analyze the market and current business performance.
Partner with the Service Sales team to maximize local territory account management consistent with ACI's strategic direction.
Provide customers with viable solutions to decrease operating expenses through system efficiency and energy conservation.
Evaluate local customer satisfaction performance and provide leadership for performance enhancement and proactive issue resolution.
Enhance the corporate brand among commercial customers.
Perform other duties as assigned.