Mechanical Service Manager

Snider Fleet Solutions • Memphis, TN

1d

About The Position

Snider Fleet Solutions is seeking a dynamic, results-driven Mechanical Service Manager to direct daily work and distribute service work orders to technicians. The manager oversees completed work and ensures that appropriate safety procedures and processes are followed. The role requires strong interpersonal and leadership skills to foster positive teamwork and support business growth. The company welcomes candidates who demonstrate the skills, drive, and commitment to succeed, and is open to training the right candidate.

Requirements

• At least 3 years of experience assigning service work orders to technicians.
• Proficiency with Microsoft Office Suite and ability to learn other software, such as AS400, SAP, and BTN.
• Knowledge of, or ability to learn, implement, and monitor state and federal OSHA regulations.
• Strong working knowledge of diesel- and gasoline-powered Class 5 through 8 heavy trucks.
• Proficient understanding of VMRS codes and TMC recommended practices.
• Knowledge of OEM and aftermarket parts and suppliers in the mechanical industry.
• Valid driver’s license or state equivalent and insurability to drive under company standards.
• Exemplary leadership, organizational, and time-management skills.
• Superior written and verbal customer service and communication skills.
• Ability to multitask and work effectively under pressure and time constraints.
• Strong analytical thinking and business insight.
• Reliable and dependable, with self-initiative.

Nice To Haves

• Federal Annual and Brake Inspector certification.
• Medium/Heavy Truck ASE certifications.

Responsibilities

• Receive, create, assign, and monitor service work orders for technicians.
• Manage technician productivity, focusing on monthly revenue goals.
• Assist the branch and operations manager with maintaining current employee administrative files, DOT medical cards, ASE/TIA certifications, forklift safety records, and employee evaluations.
• Support and supervise sales staff with service quotes, product lookups, and customer disputes or requests.
• Manage scheduled customer fleet work, scrap tire analysis, and other customer needs.
• Assist with warehouse duties, including inventory, loading and unloading, barcoding, and scan billing.
• Review the warehouse, service bays and trucks, and equipment daily to ensure safety, compliance, cleanliness, and organization.
• Ensure proper branch opening and closing procedures are followed.
• Oversee work performed and ensure safety procedures and processes are followed.

Benefits

• Competitive salary.
• Medical, dental, and vision coverage.
• Employer-paid life and short-term disability coverage.
• 401(k) with company match.
• Paid time off.
• Paid holidays.
• Professional development, skill growth, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed