Mechanical Service Manager

Snider Fleet Solutions•New Caney, TX

About The Position

Snider Fleet Solutions is seeking a dynamic, results-driven Mechanical Service Manager to direct the daily assignment and distribution of work orders to technicians. The manager oversees work performed and ensures that appropriate safety procedures and processes are followed. The role relies on strong interpersonal and leadership skills to support positive teamwork and business growth. Responsibilities also include supporting sales and operations, managing customer fleet work, assisting with warehouse duties, and maintaining safe, compliant, clean, and organized branch operations. Snider Fleet Solutions welcomes motivated candidates and is open to training someone who demonstrates the skills, drive, and commitment to succeed.

Requirements

  • At least 3 years of experience assigning service work orders to technicians.
  • Proficiency in Microsoft Office Suite and ability to learn other software, such as AS400, SAP, and BTN.
  • Prior knowledge of, or ability to learn, implement, and monitor state and federal OSHA regulations.
  • Strong working knowledge of diesel- and gasoline-powered Class 5 through 8 heavy trucks.
  • Proficient understanding of VMRS codes and TMC recommended practices.
  • Knowledge of OEM and aftermarket parts and suppliers within the mechanical industry.
  • Valid driver’s license or state equivalent, and ability to be insured to drive under company standards.
  • Exemplary leadership, organizational, and time-management skills.
  • Strong customer service and written and verbal communication skills.
  • Ability to multitask and work effectively under pressure and time constraints.
  • Strong analytical thinking and business insight.
  • Reliable and dependable, with self-initiative.

Nice To Haves

  • Federal Annual and Brake Inspector certification preferred.
  • Medium/Heavy Truck ASE certifications strongly preferred.

Responsibilities

  • Receive, create, assign, and monitor service work orders for technicians.
  • Manage technician productivity, with a focus on monthly revenue goals.
  • Assist the branch and operations manager with maintaining current employee administrative files, DOT medical cards, ASE/TIA certifications, forklift safety records, and employee evaluations.
  • Support and supervise sales staff with service quotes and product lookups, and help resolve customer disputes or requests.
  • Manage scheduled customer fleet work, scrap tire analysis, and other customer needs.
  • Assist with warehouse duties, including inventory, loading and unloading, barcoding, and scan billing.
  • Review the warehouse, service bays and trucks, and equipment daily to ensure safety, compliance, cleanliness, and organization.
  • Ensure proper branch opening and closing procedures are followed.

Benefits

  • Competitive salary.
  • Comprehensive benefits package including medical, dental, and vision coverage, plus employer-paid life and short-term disability insurance.
  • 401(k) with company match.
  • Paid time off (PTO) and paid holidays.
  • Opportunities for professional development, skill growth, and career advancement.
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