Mechanical Service Manager

Snider Fleet Solutions • Charleston, SC

1d

About The Position

Snider Fleet Solutions is seeking a dynamic, results-driven Mechanical Service Manager to direct daily service operations, distribute work orders to technicians, oversee work quality, and ensure compliance with safety procedures and processes. The role supports technician productivity and monthly revenue goals while fostering positive teamwork, customer relationships, and business growth. The manager also supports branch operations, sales staff, warehouse activities, customer fleet needs, and branch opening and closing procedures. Snider Fleet Solutions is open to training a candidate who demonstrates the skills, drive, and commitment to succeed.

Requirements

• At least 3 years of experience assigning service work orders to technicians.
• Proficiency in the MS Office Suite and ability to learn other software, such as AS400, SAP, and BTN.
• Knowledge of, or ability to learn, implement, and monitor state and federal OSHA regulations.
• Strong working knowledge of diesel- and gasoline-powered Class 5 through 8 heavy trucks.
• Proficient understanding of VMRS codes and TMC recommended practices.
• Knowledge of OEM and aftermarket parts and suppliers in the mechanical industry.
• Valid driver's license or state equivalent and ability to meet company insurability standards.
• Strong leadership, organizational, and time-management skills.
• Superior written and verbal customer service and communication skills.
• Ability to multitask and work effectively under pressure and time constraints.
• Strong analytical thinking and business insight.
• Reliability, dependability, and self-initiative.

Nice To Haves

• Federal Annual and Brake Inspector certification (preferred).
• Medium/Heavy Truck ASE certifications (strongly preferred).

Responsibilities

• Receive, create, assign, and monitor service work orders for technicians.
• Manage technician productivity with a focus on monthly revenue goals.
• Assist the branch and operations manager with maintaining current employee administrative files, DOT medical cards, ASE/TIA certifications, forklift safety records, and employee evaluations.
• Support and supervise sales staff with service quotes, product lookups, customer disputes, and requests.
• Manage scheduled customer fleet work, scrap tire analysis, and other customer needs.
• Assist with warehouse duties, including inventory, loading and unloading, barcoding, and scan billing.
• Review the warehouse, service bays and trucks, and equipment daily to ensure safety, compliance, cleanliness, and organization.
• Ensure that proper branch opening and closing procedures are followed.
• Oversee work performed and ensure that appropriate safety procedures and processes are followed.

Benefits

• Competitive salary
• Medical insurance
• Dental insurance
• Vision insurance
• Employer-paid life insurance
• Employer-paid short-term disability
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays
• Professional development, skill growth, and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed