Mechanical Service Sales / Account Manager

Atlantic Constructors•Goldsboro, NC

About The Position

Atlantic Constructors is seeking a motivated Mechanical Service Sales / Account Manager to support its expanding team. The role is responsible for solution-based sales efforts, account management strategies, sales planning, pipeline development, and managing sales activity. The position focuses on selling preventive maintenance packages and service agreements for heating and cooling systems to commercial and industrial clients, while developing customer relationships and growing business in the local market. The role works with customers, owners, property management decision makers, and internal service sales partners to identify solutions, increase market penetration, and support customer satisfaction. It operates in a professional office environment using standard office equipment and may include visits to construction sites. Infrequent travel, typically not overnight, may be required. This position has no supervisory responsibility.

Requirements

At least 2 years of sales experience, or an equivalent combination of education and experience; construction experience is preferred.
Proficiency with Microsoft Office and CRM systems.
Knowledge of commercial HVAC/mechanical systems and energy conservation.
Ability to multitask, work with minimal supervision, follow written and oral instructions, pay attention to detail, and demonstrate problem-solving skills.
Ability to pass a post-offer pre-employment drug screen and satisfactorily complete additional background checks as required, such as DMV or criminal-history checks.
Ability to adhere to company policies and procedures.
Availability to work assigned schedules.

Nice To Haves

Prior military experience.
High school diploma or GED equivalent.

Responsibilities

Develop positive, successful relationships with customers, owners, and property management decision makers.
Enhance business development through cold calling, prospecting, and networking.
Close deals to promote business development and growth.
Sell heating and cooling system preventive maintenance packages and service agreements to commercial and industrial clients.
Communicate effectively with internal and external customers.
Manage workload and deadlines in a fast-paced, dynamic work environment.
Promote the corporate brand among commercial customers.
Manage customer accounts and relationships, exceed customer expectations, and secure sales performance.
Provide weekly sales forecasts.
Increase local market penetration by developing and securing new relationships and customers.
Facilitate a team-selling approach and ensure support resources are in place to develop business.
Analyze the market and current business performance.
Partner with the Service Sales team to maximize local territory account management in alignment with ACI's strategic direction.
Provide customers with viable solutions to reduce operating expenses through system efficiency and energy conservation.
Evaluate local customer satisfaction performance and provide leadership for performance improvement and proactive issue resolution.
Perform other duties as assigned.