Mechanical Sales Administrator
About The Position
The purpose of this position is to be part of the team of sales administrators and program coordinators assigned to execute and/or support the Mechanical Division lead generation and selling processes -- including but not limited to: HVAC, Plumbing, Electrical, Water Quality Sales Costco Warehouse Program/Partnership (Centah, Brand Ambassadors, etc.) Lowes Program. Success in this role will result in an increased number of well-qualified leads, higher sales closing percentages in all mechanical trades, greater efficiency in all related processes (lead generation, sales, project coordination, etc.), and greater overall customer communication and satisfaction.
Requirements
- 1 - 2 years of customer service experience
- Workforce Management
- Data Collection and Reporting
- Coaching Experience
- Experience with Microsoft Excel, Word, PowerPoint, and Google Suite
- A self-starter, able to function independently with little direct supervision
- Comfortable with web-based technology
- Strong customer service skills
- Excellent written communication skills, including spelling and punctuation
- High proficiency with emailing, and various electronic devices and applications
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Bilingual a plus, English and Spanish
- Computer skills: Evolve, Google Drive/Gmail, Microsoft Office Suite, 8x8
- Minimum 35 WPM typing skill - a WPM test may also be conducted.
Responsibilities
- Process sales leads in third-party web portals.
- Interact with customers to schedule sales appointments.
- Enter sales leads for sales staff in third-party portal and internal software applications.
- Provide general field-sales support as required.
- Attend all required meetings and trainings.
- Schedule appointments for sales staff as needed.
- Generate reports for sales lead data.
- Provide training for CSRs to process incoming sales leads.
- Support team members.
Benefits
- Health, Dental, Vision & Life Insurance
- 401(k) with company matching
- Paid vacation and sick leave (PTO)
- Participation in Profit Sharing Plan
- Lead Now Program for all employees to increase earnings and pay
- Company clubs & committees, and company outings
- Paid trainings and development opportunities
- Tuition reimbursement
- Educational scholarships for employees and family members
- Wellness program, including paid Gold's gym membership
- Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
