Mechanic Technician Lead

Carter Machinery Careers•Sterling, VA
•Onsite

About The Position

The Mechanic Technician Lead completes service assignments and provides technical assistance to other technicians in a positive and efficient manner, while promoting quality, safety, customer satisfaction, and teamwork. The role oversees job progress and work priorities, guides technicians’ daily workloads, and performs regular maintenance and emergency troubleshooting repairs. The position is based in Dulles, Virginia, and offers a first shift schedule. The stated starting compensation range is $40.00–$51.00 per hour. A $5,000 sign-on bonus is offered, with $2,500 payable at hire and the remaining $2,500 payable after 90 days of employment; special eligibility rules may apply to rehires.

Requirements

  • At least five years of experience with heavy construction equipment.
  • High school diploma or GED.
  • Strong mechanical aptitude and expert-level troubleshooting skills, including the ability to accurately diagnose and repair equipment.
  • Proficiency with computers, Microsoft Office products, and required service software; ability to complete service reports and provide pertinent work-order details.
  • Strong written and verbal communication skills, including the ability to write service reports accurately documenting diagnoses and repairs.
  • Ability to lead and motivate employees.
  • Ability to establish and maintain effective working relationships and manage time effectively.
  • Ability to work shifts as needed, including days, nights, and/or weekends, to meet customer needs.
  • Ability to occasionally operate heavy machinery.
  • Physical ability to stand, walk, use hands to finger, handle, or feel, reach, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear; frequently sit; and regularly lift and/or move up to 70 pounds.
  • Close vision, distance vision, and ability to adjust focus.

Responsibilities

  • Monitor job progress to keep work on schedule and maintain an orderly flow of work.
  • Ensure service work is completed in order of priority.
  • Provide oversight and guidance to technicians on daily workloads and maintenance priorities so work meets factory and customer service standards.
  • Perform regular maintenance and emergency troubleshooting repairs.
  • Promote a positive customer experience.
  • Prepare required documentation, including work orders, parts lists, and time cards, accurately and on time.
  • Uphold the company’s Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.

Benefits

  • $5,000 sign-on bonus, with $2,500 payable at hire and $2,500 after 90 days of employment; restrictions may apply to rehires.
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) with a $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors and programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Tool allowances and tool loans.
  • Discounts on cellular phone service, computers, and vehicles.
  • Opportunities for overtime.
  • Shift differential, if applicable.
  • Potential participation in performance-based incentive programs.
  • Overtime eligibility, depending on the role.
  • Opportunities for learning and advancement.
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