Meat Service Counter Manager

Festival Foods • De Pere, WI

9d • Onsite

About The Position

The Meat Service Counter Manager leads the Meat Service Counter team and provides hands-on service with fresh meat and seafood. The role focuses on developing associates, maintaining a clean and well-stocked service counter, and providing guests with a safe, high-quality experience. The manager works alongside the team to prepare and merchandise products, while supporting food safety, department operations, and customer service standards.

This full-time position is based at Festival Foods in De Pere, Wisconsin. The schedule may include mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight as needed. The position reports to the Meat Department Manager.

Requirements

• Ability to deal tactfully and effectively with customers and personnel.
• Good oral and written communication skills and ability to handle a diverse crew in a highly stressful environment.
• Complete understanding of safety requirements and company safety policies.
• Ability to apply on-the-job safety training to recognize and respond to potential safety hazards on store premises.
• Proper training and knowledge of slicers, proper lifting techniques, trash compactor, and baler.
• Knowledge of the retail food business and perishable department operations.
• Merchandising skills and ability to make timely, effective decisions.
• Must possess a Wisconsin Certified Food Manager License; Festival will reimburse the cost.
• Ability to stand for extended periods and occasionally lift up to 80 pounds.
• Ability to work near moving machinery and occasional exposure to extreme temperatures.

Responsibilities

• Coach, train, and support the Meat Service Counter team by setting expectations, coaching performance, and promoting guest service and accountability.
• Create and manage weekly schedules to provide shift coverage while balancing labor goals and associate availability.
• Package, label, and merchandise products in the service case, maintaining quality, freshness, and visual appeal.
• Maintain clean, organized, food-safe workspaces; restock supplies and ensure cleaning procedures are followed.
• Monitor product rotation, case presentation, and temperature logs to support food safety and compliance with company policies.
• Communicate associate performance feedback and department execution to the Meat Department Manager.
• Monitor inventory of packaging materials and counter supplies and replenish them as needed.
• Model safe equipment use, customer service, and teamwork behind the counter and on the sales floor.
• Perform other duties as needed to support the team.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Premium pay for eligible hourly associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed