Meat Service Counter Manager

Festival Foods•La Crosse, WI

About The Position

The Meat Service Counter Manager is the go-to expert for fresh meat and seafood, combining hands-on food service with associate development. The manager coaches a team of sales associates in serving specialty cuts and meal solutions safely, quickly, and with excellent customer service. The role maintains a clean, well-stocked service counter and supports a smooth, positive experience for guests. It is a full-time position at the La Crosse - Village location.

Requirements

Ability to deal tactfully and effectively with customers and all personnel.
Good oral and written communication skills and ability to handle a diverse crew in a highly stressful environment.
Complete understanding of safety requirements and company safety policies.
Ability to apply on-the-job safety training to recognize and respond to possible safety hazards on store premises.
Proper training and knowledge of slicers, proper lifting techniques, trash compactor, and baler.
Knowledge of the retail food business and thorough knowledge of perishable department operations.
Merchandising skills and ability to make timely, effective decisions.
Must possess a Wisconsin Certified Food Manager License; Festival will reimburse the cost.

Responsibilities

Coach, train, and support the Meat Service Counter team by setting expectations, coaching daily performance, and fostering guest service and accountability.
Create and manage weekly schedules that provide appropriate coverage across shifts while balancing labor goals and associate availability.
Work with the team to package, label, and merchandise products in the service case, maintaining quality, freshness, and visual appeal.
Maintain clean, organized, food-safe workspaces, restock supplies, and ensure team members follow cleaning procedures.
Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with company policies.
Communicate associate performance feedback and department execution to the Meat Department Manager.
Maintain proper inventory of packaging materials and counter supplies, replenishing them as needed.
Model safe equipment use, high service standards, and teamwork behind the counter and on the sales floor.
Perform other duties as needed to support the team.
Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Premium pay for hourly full-time store associates on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance.
Two dental coverage options.
Three weeks of paid parental leave.
Fitness membership reimbursement program.
Employee Assistance Program (EAP).
LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary match.