Meat Service Counter Manager

Festival Foods•Mauston, WI

1d•Onsite

About The Position

The Meat Service Counter Manager is the go-to expert for fresh meat and seafood, combining hands-on food service with associate development. The manager coaches a team of sales associates in preparing and merchandising specialty cuts and meal solutions while ensuring speed, safety, and excellent guest service. The role maintains a clean, well-stocked service counter and supports a smooth, standout experience for every guest. It may be a growth opportunity for someone with fast-food, grocery, or other food-service experience who is ready for retail leadership.

Requirements

Ability to deal tactfully and effectively with customers and personnel.
Good oral and written communication skills and ability to handle a diverse crew in a highly stressful environment.
Complete understanding of safety requirements and company safety policies.
Ability to apply on-the-job safety training to recognize and respond to possible safety hazards on store premises.
Proper training and knowledge of slicers, proper lifting techniques, trash compactor, and baler.
Knowledge of the retail food business and perishable department operations, merchandising skills, and ability to make timely and effective decisions.
Must possess a Wisconsin Certified Food Manager License; Festival will reimburse the cost.

Responsibilities

Coach, train, and support the Meat Service Counter team by setting expectations, coaching daily performance, and promoting guest service and accountability.
Create and manage weekly schedules to ensure shift coverage while balancing labor goals and associate availability.
Work with the team to package, label, and merchandise products in the service case, maintaining quality, freshness, and visual appeal.
Maintain clean, organized, food-safe workspaces through sanitation standards, supply restocking, and proper cleaning procedures.
Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with company policies.
Communicate associate performance feedback and department execution to the Meat Department Manager.
Maintain inventory of packaging materials and counter supplies, replenishing them as needed.
Model safe equipment use, high service standards, and teamwork behind the counter and on the sales floor.
Perform other duties as needed to support the team.
Attend regularly and on time according to the work schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance.
Two dental coverage options.
Three weeks of paid parental leave.
Fitness membership reimbursement program.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) plan with an annual discretionary match.
Full-time hourly store associates receive time and a half on Sundays and select holidays.