Meat Service Counter Manager

Festival Foods • La Crosse, WI

1d • Onsite

About The Position

Festival Foods is seeking a full-time Meat Service Counter Manager for its La Crosse – Village location. Reporting to the Meat Department Manager, this role combines hands-on meat and seafood service with team leadership. The manager coaches and develops sales associates, supports an excellent guest experience, and helps ensure the service counter is clean, well-stocked, safe, and visually appealing. The work schedule may include mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight as needed.

Requirements

• Ability to deal tactfully and effectively with customers and personnel.
• Good oral and written communication skills, including the ability to work with a diverse crew in a highly stressful environment.
• Complete understanding of safety requirements and company safety policies.
• Ability to apply on-the-job safety training to recognize and respond to possible safety hazards on store premises.
• Proper training and knowledge of slicers, proper lifting techniques, trash compactors, and balers.
• Knowledge of the retail food business and thorough knowledge of perishable department operations.
• Merchandising skills and the ability to make timely, effective decisions.
• Must have a Wisconsin Certified Food Manager License; Festival will reimburse the cost.

Responsibilities

• Coach, train, and support the Meat Service Counter team by setting expectations, coaching performance, and fostering guest service and accountability.
• Create and manage weekly schedules to provide appropriate shift coverage while balancing labor goals and associate availability.
• Work alongside the team to package, label, and merchandise products in the service case, maintaining quality, freshness, and presentation.
• Maintain clean, organized, food-safe workspaces through sanitation, restocking, and proper cleaning procedures.
• Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with company policies.
• Communicate associate performance feedback and department execution to the Meat Department Manager.
• Maintain inventory of packaging materials and counter supplies, replenishing as needed.
• Model safe equipment use, high service standards, and teamwork behind the counter and on the sales floor.
• Perform other duties as needed to support the team.
• Attend regularly and on time in accordance with the work schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Time-and-a-half pay for full-time hourly store associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for eligible part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness membership reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed