Meat Service Clerk

Hy-Vee, Inc.•Sioux Center, IA

About The Position

The Meat Service Clerk provides prompt, efficient, and friendly customer service in the Meat and/or Seafood Department. The role wraps, trims, stocks cases, and receives merchandise, while supporting a clean, organized, and pleasant shopping experience. The clerk works with customers, coworkers, and, as needed, vendors and suppliers, and may direct part-time stockers under certain circumstances.

Requirements

  • High school education or equivalent experience.
  • Food safety training.
  • Six months or less of similar or related work experience.
  • Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record information.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Ability to exert up to 85 pounds of force occasionally, 40 pounds frequently, and 10 pounds constantly to move objects.
  • Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Required visual abilities include near and distance vision, depth perception, color vision, and field of vision, with or without correction.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
  • Greet customers, learn their names when possible, and assist them with locating or reaching products, handling heavy items, and communicating suggestions or requests.
  • Answer customer calls promptly, provide helpful service, and take customer orders.
  • Work as part of a team to support customer satisfaction and a pleasant work environment.
  • Wrap, weigh, and label products.
  • Check food freshness and appearance, stock cases, and rotate products.
  • Trim steaks, roasts, and chops for retail cuts, including seafood for traying.
  • Prepare and organize seafood items for display.
  • Follow sanitation procedures and keep the work area clean and neat.
  • Replenish and organize coolers.
  • Report out-of-stock products to appropriate personnel.
  • Tray, slice, tenderize, and grind products.
  • Remove trash promptly.
  • Follow department and company personal hygiene, dress, and other guidelines and policies.
  • Report to work as scheduled and on time.
  • Prepare some department signs.
  • Order replenishment merchandise as directed by management.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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