Meat Seafood Sales Associate

Yoke's Fresh Market•Kennewick, WA

About The Position

Provide a pleasant and efficient Meat Department experience by actively engaging guests and delivering hospitality and professional service. Associates help promote Yoke’s sales and company growth, represent the company positively in the community, and contribute to shared success as employee owners. The position has no formal supervisory responsibilities, although associates are expected to contribute to a positive, leadership-oriented team environment. The role involves guest service and product sales, including answering questions, offering recommendations, explaining products and preparation methods, and handling special requests and orders. Associates perform a range of meat and seafood department operations, such as preparing products, maintaining cases and stock, pricing and labeling merchandise, and safely operating department equipment. They also follow food-handling, sanitation, workplace safety, and guest-service standards and may mentor associates who are new to the department or a task. The job requires prolonged standing and a range of movement and lifting. Work takes place around moving mechanical parts and may involve occasional exposure to chemicals, airborne particles, and extreme temperatures. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Meet the state minimum requirements for working with slicers and other meat/seafood equipment and tools.
Valid State Food Handler’s Permit.
Valid driver’s license or State I.D. card.
Read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
Communicate effectively and pleasantly with guests, vendors, and fellow associates.
Perform mathematical calculations using American money and weight and volume measurements.
Apply common-sense understanding to written or oral instructions and solve problems involving several concrete variables in standardized situations.
Safely meet the physical demands of the role, including prolonged standing and lifting or moving up to 50 pounds occasionally; reasonable accommodations may be made.
Follow workplace safety expectations, including use of personal protective equipment where required, ergonomic safety, chemical-hazard awareness, safe lifting, lockout/tag-out procedures, and emergency protocols.

Nice To Haves

Related experience and/or training (one to three months is listed as an alternative qualification).
Hepatitis A vaccination; Yoke’s Pharmacy provides it as an optional offering.

Responsibilities

Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service and safely perform assigned tasks.
Promote sales through active discussions with guests, product recommendations, and information about promotions, products, recipes, and preparation methods.
Greet guests and explain Meat/Seafood Department features, products, and services, including special preparation and packaging requests.
Communicate guest requests and special-order instructions accurately and completely.
As assigned, set cases; prepare products; pull dated product; open and close the department; code-date products; operate the sales counter; monitor stock; weigh, price, rotate, label, order, and prepare products and meals; and perform related department tasks.
Operate department equipment safely and correctly, including the com-line, phone, slicer, knives, scales, box knives, and vacuum pack machine; wrap products using freezer paper, clear plastic, and other containers.
Complete tasks assigned by supervisory staff.
Mentor new associates and associates new to the department or task, helping maintain a positive learning environment.
Find ways to make guests happy and provide helpful, welcoming service.
Follow applicable local, state, federal, and company rules and policies for workplace safety, food handling, sanitation, housekeeping, and guest service.
Participate in the department’s accident-reduction and safety practices, including cleaning and sanitizing, laundering towels and washcloths, and following procedures for machinery, evacuation, robbery response, health codes, HACCP, case temperatures, gloves, ice scoops, sinks, and storage.
Report accidents within 24 hours and follow applicable safety practices and emergency protocols.