Meat Department Manager

Hy-Vee, Inc.•Webster City, IA

About The Position

The Meat Department Manager sets standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role coordinates the delivery of fresh, high-quality products at competitive retail prices and is accountable for department operations, employees, merchandise, and equipment. The manager reports to the District Store Director, Store Manager, and Assistant Managers of Operations, Perishables, and Health Wellness Home, and supervises Meat Department Employees. The position involves recruiting, hiring, training, supervising, disciplining, and evaluating employees; setting department goals with the store director; scheduling and planning daily work; managing product orders, pricing, inventory, promotions, displays, invoices, bookkeeping, and sales analysis; and ensuring proper product storage and temperatures. The manager also handles customer concerns, supports customer service throughout the store, maintains equipment, and follows company and department policies. The role requires high school education or equivalent. A computer meat program, Hy-Vee food safety training, and Dale Carnegie are encouraged. Over one year of related work experience is preferred. The job requires regular physical activity and exposure to a fast-paced environment with temperature extremes, dirt, noise, dampness, vibrations, equipment hazards, cleaning chemicals, and electrical shock. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to compose original correspondence, interpret written work instructions, interview job applicants, follow technical manuals, and interact with people.
  • Ability to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
  • Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Availability to report to work as scheduled and on time.
  • Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

  • Computer meat program.
  • Hy-Vee food safety training.
  • Dale Carnegie training.
  • Over one year of related work experience is preferred.

Responsibilities

  • Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
  • Promote a friendly, helpful customer-service atmosphere and assist customers with product requests, locating or reaching products, and carrying heavy items.
  • Answer customer calls promptly and provide helpful service, including taking product orders.
  • Recruit, hire, train, supervise, discipline, and evaluate department employees.
  • Determine department goals with the store director; prepare weekly schedules and daily work plans.
  • Inspect signage and displays, order replenishment product, and communicate with employees about sales and ideas.
  • Handle and resolve customer issues.
  • Set retail pricing and ensure products are priced correctly and competitively.
  • Extend and post invoices and oversee department bookkeeping procedures.
  • Analyze weekly and monthly sales and trends, compare results to actuals, prepare ad projections, and write ads.
  • Conduct department inventory; plan displays and promotions; and determine pre-orders.
  • Maintain appropriate product temperatures and storage procedures to ensure freshness and control shrink.
  • Troubleshoot equipment and ensure maintenance is performed.
  • Maintain department and company standards for personal hygiene, dress, and other policies.
  • Report to work as scheduled and on time.
  • Attend meetings and seminars and participate in continuing education.
  • Fill displays and work in the sales area; unload trucks, check in deliveries, and place products in appropriate storage.
  • Perform departmental duties, assist in other store areas as needed, and complete other job-related duties and projects.
  • Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, allocate personnel, address employee problems, and select employees.
  • Approve employee discipline and recommend employee transfers, discharges, and salary increases.
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