Meat Department Manager

Hy-Vee•Sioux City, IA

About The Position

The Meat Department Manager sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The manager coordinates delivery of fresh, high-quality products at competitive retail prices and is responsible for department employees, merchandise, equipment, and customer service. The role reports to the District Store Director, Store Manager, and Assistant Managers of Operations, Perishables, and Health Wellness Home. Meat Department Employees report to this position. The manager recruits, hires, trains, supervises, disciplines, and evaluates employees; establishes goals, work schedules, and daily work plans; oversees inventory, pricing, orders, displays, promotions, advertising, bookkeeping, and sales analysis; and ensures proper product temperatures and storage. The role also handles customer issues, supports customers throughout the store, maintains equipment and department standards, and performs sales-floor and other store duties as needed. This is a fast-paced position with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. The job involves frequent customer and employee contact and occasional contact with regulatory agencies during inspections. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school education or equivalent.
  • Ability to think logically or scientifically to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to compose original correspondence, interpret written work instructions, interview job applicants, and follow technical manuals.
  • Ability to work with and communicate with people.
  • Must be physically able to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
  • Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Ability to work in a fast-paced environment with exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock.
  • Employment is contingent upon successfully completing a pre-employment drug screen.

Nice To Haves

  • Computer meat program.
  • Hy-Vee food safety training.
  • Dale Carnegie training is encouraged.
  • Over one year of related work experience is preferred.

Responsibilities

  • Set and maintain standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability.
  • Promote a friendly atmosphere, encourage employees to greet customers, and provide prompt, courteous, efficient service.
  • Assist customers with finding and reaching products, carrying heavy items, product orders, suggestions, and other shopping needs.
  • Answer customer telephone calls promptly and provide helpful service, including taking product orders.
  • Recruit, hire, train, supervise, discipline, and evaluate department employees.
  • Determine department goals with the store director; create weekly work schedules and daily work plans.
  • Inspect signage and displays, order replenishment product, and communicate sales information and ideas to employees.
  • Handle and resolve customer issues.
  • Set retail prices and ensure products are priced correctly and competitively.
  • Extend and post invoices and oversee department bookkeeping procedures.
  • Analyze weekly and monthly sales and trends, compare results to actuals, prepare ad projections, and write advertisements.
  • Conduct department inventory; plan displays and promotions; and determine pre-orders.
  • Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
  • Troubleshoot equipment and ensure maintenance is performed.
  • Follow department and company requirements for personal hygiene, dress, policies, and store guidelines; report to work as scheduled and on time.
  • Attend meetings and seminars and participate in continuing education.
  • Fill displays and work in the sales area; unload trucks, check in deliveries, and place merchandise in appropriate storage.
  • Perform departmental duties, assist in other store areas as needed, and complete other job-related duties and special projects.
  • Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, allocate personnel, address employee problems, and select new employees.
  • Approve employee discipline and recommend employee transfers, discharges, and salary increases.
  • Safeguard company assets, including equipment and merchandise.
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