Meat Department Manager

Hy-Vee, Inc.•Toledo, IA

10d

About The Position

The Meat Department Manager sets standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability. The role coordinates delivery of fresh, high-quality products at competitive retail prices and oversees department employees, merchandising, inventory, pricing, sales analysis, and daily operations. The manager reports to the District Store Director, Store Manager, and Assistant Managers of Operations, Perishables, and Health Wellness Home. Department employees report to this position. The role requires regular customer and employee interaction, department supervision, and work in a fast-paced environment exposed to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. The position is responsible for company assets and has access to confidential employee compensation, results, inventory, sales, profit, and warehouse pricing information.

Requirements

High school education or equivalent.
Ability to perform logical or scientific thinking to solve problems involving several abstract and concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, interpret written work instructions, interview job applicants, and follow technical manuals.
Ability to work with increased contact with people.
Ability to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Nice To Haves

Computer meat program.
Hy-Vee food safety training.
Dale Carnegie training is encouraged.
Over one year of related work experience preferred.

Responsibilities

Maintain a positive, friendly atmosphere through flexibility and teamwork.
Encourage employees to greet customers and provide prompt, courteous, efficient service; set a positive example.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Greet customers, learn and use their names when possible, and assist with locating, reaching, and handling products and communicating suggestions or requests.
Answer telephone calls promptly and provide helpful service, including taking product orders.
Recruit, hire, train, supervise, discipline, and evaluate department employees.
Determine department goals with the store director, create weekly schedules, and establish daily work plans.
Inspect signage and displays, order replenishment product, and communicate sales and ideas to employees.
Handle and resolve customer issues.
Set retail pricing and ensure pricing is correct and competitive in the market area.
Extend and post invoices and oversee department bookkeeping procedures.
Analyze weekly and monthly sales and trends against actual results, prepare advertising projections, and write advertisements.
Conduct department inventory; plan displays and promotions; and determine pre-orders.
Maintain proper temperatures and storage procedures to preserve freshness and control product shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow company and department policies, including personal hygiene, dress, and store guidelines; report to work as scheduled and on time.
Attend meetings and seminars and participate in continuing education.
Fill displays and work in the sales area; unload trucks, check in deliveries, and place products in appropriate storage areas.
Perform departmental duties, assist other store areas as needed, and complete other job-related duties and special projects.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, allocate personnel, address employee problems, and select new employees.
Approve employee discipline and recommend employee transfer, discharge, and salary increases.